Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Rodriguez, LBSW

Odessa,TX

Summary

Analytical and critical thinker with excellent judgment and expertise in various employer database systems. Creative and enthusiastic professional with experience managing high case loads of adolescents in high-risk environments. Passionate about building trust and rapport with at-risk youth, guardians and other child support systems to work towards a healthy individual and family dynamic. Honest professional providing exemplary care and compassion to teens experiencing life disruptions. Focused on helping children and teens develop coping skills to solve problems.

Overview

6
6
years of professional experience

Work History

Foster Care Case Manager

High Sky Children's Ranch
Midland , Texas
10.2019 - Current
  • Completed monthly and as needed visitations to check on children, families and home environments.
  • Verified parent and child records to check matches and overall pairing eligibility.
  • Updated over 10 case records daily with all client contacts and information.
  • Attended proceedings and permanent placement cases.
  • Provided in-home training and support to foster parents during weekly meetings to help mitigate problems arising from child behavior.
  • Educated families in program resources over.
  • Established parental eligibility through frequent meetings and reviewing information.
  • Acted as advocate for children and foster families.
  • Checked with newly placed children frequently to support comprehensive success and assimilation.
  • Created and updated systems of organization for case service plans and court reports.
  • Completed home welfare checks to align with state and program guidelines.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Documented data and completed accurate updates to case records.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Interviewed individuals and families to assess needs and provide informational resources.

Campus Coordinator

Community In Schools
Odessa, Texas
11.2017 - 03.2019
  • Supported students, teachers, and families during needs and crisis situations.
  • Monitored student grades and attendance, documented truancy and grades every six weeks and submitted referrals per requirements.
  • Collaborated with teachers, administrators and guardians to determine needs of individual students.
  • Observed student behavior and assisted with developing behavioral interventions.
  • Communicated goals, plans and progress to students, parents and guardians.
  • Collaborated with students, teachers, administrators, parents and outside agencies.
  • Monitored students for signs of trauma, abuse and neglect.
  • Provided educational support services to students with emotional, intellectual and physical disabilities.
  • Provided case management services, mentoring, education and life-skills training to diverse, at-risk student population.
  • Provided target groups to address problems.
  • Collaborated with multidisciplinary teams of school psychologists, teachers and administrators to assist them in creating a positive student experience.
  • Identified student barriers to self-sufficiency and assisted with providing some basic needs.

Mobile Notary Public

Self Employed
Odessa, Texas
04.2015 - 01.2017
  • Met with clients in various environments to witness signings.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Supported timely and accurate administrative task completion.
  • Checked documents and identifying credentials for all parties.
  • Looked for signs of fraud or coercion and refused notarization.
  • Administered oath to document signers to obtain affirmation of truth.
  • Generated reports, uploaded documents into digital storage and prepared client case affidavits.
  • Updated journal with names and dates for permanent record.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Interacted with customers professionally by phone, email or in-person to provide information.
  • Coordinated, scheduled and arranged meeting for document signings.
  • Streamlined processing procedures for various financial and employee documents to improve traceability.
  • Increased customer service success rates by quickly resolving issues.

Education

Currently Enrolled - Children And Families

The University of Texas At Arlington
Arlington, TX

Bachelor of Arts - Social Work

The University of Texas of The Permian Basin
Odessa, TX
2018

Associate of Arts - General Studies

Odessa College
Odessa, TX
2017

High School Diploma - undefined

Permian High School
Odessa, TX
2000

Skills

  • Knowledge database understanding
  • Excellent time management skills
  • Correspondence handling
  • Documents filing
  • Filing and data archiving
  • Youth behavior management
  • Youth supervision
  • Problem and issue resolution
  • Team collaboration
  • Tactful communication
  • Recreational activities
  • Mental health support
  • Case management proficiency
  • Needs assessment

Timeline

Foster Care Case Manager

High Sky Children's Ranch
10.2019 - Current

Campus Coordinator

Community In Schools
11.2017 - 03.2019

Mobile Notary Public

Self Employed
04.2015 - 01.2017

Currently Enrolled - Children And Families

The University of Texas At Arlington

Bachelor of Arts - Social Work

The University of Texas of The Permian Basin

Associate of Arts - General Studies

Odessa College

High School Diploma - undefined

Permian High School
Erica Rodriguez, LBSW