Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erica Romero Adams

El Cajon,USA

Summary

Applied detail-oriented retail and environmental services expertise to strengthen customer service delivery while coordinating with team members to maintain operational standards.

Overview

1
1
Language
9
9
years of professional experience

Work History

Snack Bar Manager

Emerald Pony Snack Bar
El Cajon, CA
05.2024 - Current

In charge of stocking and buying all items for snack bar, customer service , cashier .

Retail Sales Associate

Boot Barn
El Cajon, USA
10.2021 - Current
  • Bilingual sales associate,always overachieve my daily sales goals.
  • Operated cash register and processed transactions efficiently.
  • Restocked inventory shelves to maintain product availability.
  • Conducted inventory counts to manage stock levels accurately.
  • Resolved customer inquiries and complaints effectively and professionally.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.

Environmental Services Housekeeper

Edgemoor County Hospital
Santee, California
05.2018 - 10.2021
  • Maintained cleanliness in patient rooms, common areas, and restrooms.
  • Followed infection control protocols to ensure a sterile environment.
  • Collaborated with healthcare staff to address specific cleaning needs.
  • Scheduled daily tasks to optimize workflow and efficiency.
  • Trained new staff on cleaning procedures and safety guidelines.
  • Conducted regular inspections to meet cleanliness standards and requirements.
  • Managed supply inventory for cleaning materials and equipment maintenance.
  • Responded promptly to requests for housekeeping services from staff or visitors.
  • Stocked linen closets with fresh linens as needed.
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.

Housekeeping Supervisor/Housekeeper

Standford court nursing home
Santee, USA
03.2019 - 04.2021
  • In charge of housekeeping supervising includes organizing employees shifts, training and motivating team members and checking all areas for tidiness.

Activities Assistant

Cottonwood Canyon Healthcare Center
El Cajon, USA
12.2018 - 03.2020
  • Responsible for providing personal assistance care and support to clients with mental and physical disabilities.

Personal Assistant

In Home Support Services
Santee, USA
08.2018 - 03.2020
  • Assisted an elderly women in preparing meals and running errands around town.
  • Also did light housekeeping and help her in her personal needs.

Housekeeping Assistant Manager

Healthcare Services Group
El Cajon, USA
08.2017 - 12.2018
  • Organized workflow and ensured that employees understand their duties or delegated tasks.

Education

Computerized Office Accounting - Accounting And Finance

Valley Career College
El Cajon, CA
09.2006

High school diploma credits -

Foothills adult school
El Cajon, CA
12.2003

High school diploma -

Valhalla High School
El Cajon, CA
06.2003

Skills

  • Customer Service Skills
  • Bilingual
  • Computerized office accounting
  • Words
  • Basic Computer Skills
  • Basic American Sign Language
  • Telephone Skills
  • Elderly care/childcare
  • Catering
  • Front Desk
  • Personal Care
  • Recreation
  • Hotel experience
  • Custodial experience
  • CPR/ first aid
  • Cash Handling
  • Office Management
  • Telecommunication
  • Environmental Services
  • Personal Assistant Experience
  • Retail Sales
  • Data Entry
  • Clerical experience

Languages

Spanish
Native or Bilingual

Timeline

Snack Bar Manager

Emerald Pony Snack Bar
05.2024 - Current

Retail Sales Associate

Boot Barn
10.2021 - Current

Housekeeping Supervisor/Housekeeper

Standford court nursing home
03.2019 - 04.2021

Activities Assistant

Cottonwood Canyon Healthcare Center
12.2018 - 03.2020

Personal Assistant

In Home Support Services
08.2018 - 03.2020

Environmental Services Housekeeper

Edgemoor County Hospital
05.2018 - 10.2021

Housekeeping Assistant Manager

Healthcare Services Group
08.2017 - 12.2018

High school diploma -

Valhalla High School

High school diploma credits -

Foothills adult school

Computerized Office Accounting - Accounting And Finance

Valley Career College