Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
Background
Generic

Erica Samende

Palm Coast,FL

Summary

Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 6 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.

Overview

8
8
years of professional experience
1
1
Certification

Work History

PCT Preceptor

AdventHealth
Daytona Beach, FL
07.2025 - 05.2026
  • Designed and facilitated interactive workshops on patient care protocols and safety procedures, fostering a culture of continuous learning among staff.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Promoted a culture of excellence within the PCT program by setting high expectations for both academic achievement and professional conduct among students.
  • Monitored vital signs and reported changes to healthcare team for timely interventions.

Certified Phlebotomy Technician

UF Health Shands Hospital
St. Augustine, Florida
01.2024 - 04.2025
  • Ensured adherence to safety protocols and infection control measures during procedures.
  • Maintained meticulous patient records and sample tracking for compliance.
  • Collaborated with the healthcare team to optimise patient care and enhance workflow efficiency.

PCT

UF Health Shands Hospital
Saint Augustine, FL
01.2024 - 04.2025
  • Mentored new patient care technicians in clinical best practices and patient interaction standards.
  • Assisted in developing training materials for effective onboarding of PCT staff.

PCA

IU Health West Hospital
Avon, IN
08.2022 - 01.2023
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.

PCA

Ascension
Indianapolis
08.2021 - 08.2022
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Monitored vital signs and documented changes in patient conditions for healthcare team review.

PCA

Eskenazi Hospital
Indianapolis, IN
01.2020 - 04.2021
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.

PCA

IU Health University Hospital
Indianapolis
06.2018 - 04.2020
  • Supported patients with mobility, transferring them safely between beds, chairs, and other locations.
  • Implemented infection control measures to maintain a safe environment for patients and staff members.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.

Education

Associate of Science - Health Sciences

South College - Asheville
Asheville, NC
06-2025

Bachelor Of Science - Biology

Indianapolis University And Purdue University
Indianapolis, IN
05-2023

Skills

  • Phlebotomy
  • Clinical supervision
  • Managing simulation equipment
  • Patient safety

Accomplishments

  • Won "sunflower" award in 2025.

Certification

- BLS

- Phlabotomy

- RBT - Registered Behavior Technician

Languages

Dutch
Native or Bilingual
Xhosa
Native or Bilingual
English
Native or Bilingual

Timeline

PCT Preceptor

AdventHealth
07.2025 - 05.2026

Certified Phlebotomy Technician

UF Health Shands Hospital
01.2024 - 04.2025

PCT

UF Health Shands Hospital
01.2024 - 04.2025

PCA

IU Health West Hospital
08.2022 - 01.2023

PCA

Ascension
08.2021 - 08.2022

PCA

Eskenazi Hospital
01.2020 - 04.2021

PCA

IU Health University Hospital
06.2018 - 04.2020

Bachelor Of Science - Biology

Indianapolis University And Purdue University

Associate of Science - Health Sciences

South College - Asheville

Background

As a Patient Care Technician, Phlebotomist, and Registered Behavior Technician, I bring diverse, hands-on healthcare experience across both medical and behavioral settings. I am skilled in providing direct patient care, performing clinical procedures, and supporting individuals with compassion, patience, and professionalism. My background as an RBT has strengthened my ability to communicate effectively, manage challenging situations calmly, and build trust with patients and families. I am currently pursuing my education to become a Physician Assistant, with the goal of specializing in women’s health. I am deeply passionate about patient advocacy, education, and empowering women to feel heard, informed, and supported in their healthcare journeys. I strive to create safe, respectful environments where patients feel comfortable asking questions and actively participating in their care. Beyond my technical skills, I bring strong critical thinking abilities, attention to detail, adaptability, and a genuine commitment to lifelong learning and excellence in patient-centered care.