Summary
Overview
Work History
Education
Skills
Affiliations
Custom
Timeline
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Erica SCHLEISMAN

Erica SCHLEISMAN

Mankato,MN

Summary

Dynamic professional with a proven track record at Dry Goods USA, excelling in management, team development and store operations oversight. Demonstrated expertise in customer service management, cash handling, and computer system operations. Coupled with exceptional organizational skills and the ability to multitask, I significantly enhanced store efficiency and service levels. My adept communication skills and leadership abilities facilitated a positive environment, driving team success and aligning with corporate objectives.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Dry Goods USA
Mankato, MN
09.2022 - Current
  • Utilized computer systems to manage critical retail applications for financial tasks.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Participated in touch-base meetings with management and corporate officials to align store operations.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Managed the day-to-day operations of the store, including customer service, inventory management, and relaying staff scheduling changes.
  • Evaluated job applications and identified suitable candidates for upper management review.
  • Guided new staff through onboarding processes to promote seamless integration into the team.
  • Advanced from Sales Associate to Keyholder, ultimately achieving the role of Assistant Store Manager.

PRICER AND DONATIONS PROCESSOR

GOODWILL
Winona, MN
06.2021 - 06.2022
  • Contribute to a safe, welcoming environment for employees and customers.
  • Developed pricing strategies in accordance with corporate objectives and industry trends.
  • Monitored competitive environment to ensure best possible prices for products and services offered.
  • Provided recommendations for improving current pricing policies and procedures.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

PERSONAL CARETAKER

FAMILY BASED
Albert Lea, MN
01.2016 - 02.2019
  • Organizational services such as keeping track of finances, bills, and emails.
  • Tailor to the needs and desires of everyone to enable each to live as independently as possible.
  • Assisted clients with activities of daily living, including bathing, dressing and grooming.
  • Provided companionship to elderly or disabled individuals by engaging in conversation, reading aloud and playing board games.

Education

Bachelor of Science - Communication Studies

Minnesota State University, Mankato-Graduated
Mankato, MN
05-2024

Bachelor of Science - Communication Studies

Winona State University
Winona, MN
05-2022

Skills

  • Well-rounded organization, and professionalism
  • Store operations oversight
  • Customer service management
  • Cash handling
  • Staff training
  • Team member development
  • Proficient communication skills
  • Loss prevention
  • Multi-tasking strength
  • Client representation
  • POS and various other computer systems
  • Scheduling coordination
  • Relationship building and management
  • Staff management

Affiliations

• Advocacy work committed to raising awareness and effecting positive change in the fight against domestic violence.

Custom

  • Fundraising and landscape clearing for Haiti Mission opportunity.

Timeline

Assistant Store Manager

Dry Goods USA
09.2022 - Current

PRICER AND DONATIONS PROCESSOR

GOODWILL
06.2021 - 06.2022

PERSONAL CARETAKER

FAMILY BASED
01.2016 - 02.2019

Bachelor of Science - Communication Studies

Minnesota State University, Mankato-Graduated

Bachelor of Science - Communication Studies

Winona State University

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Erica SCHLEISMAN