Erica Schroen Jacobs
Maplewood,NJ
Summary
Senior Talent Acquisition Professional with over 10 years of expertise in full-cycle recruitment and strategic sourcing across diverse sectors including Technology, Sales, and Marketing. Proven ability to build strong stakeholder relationships that enhance recruitment outcomes. Demonstrated success in identifying and attracting top talent to meet organizational needs.
Overview
11
11
years of professional experience
Work History
Talent Acquisition Partner
Sysco Corporate
12.2022 - Current
- Support Sysco Technologies full cycle recruitment and collaborate with key leaders to support recruitment standards and process improvements
- Track and report performance indicators and provide insights to leaders
- Cultivate relationships with key stakeholders to assist in strategic initiatives
- Collaborate with Human Resource Business Partners to facilitate hiring needs and Sysco’s initiatives for growth
- Hands-on experience with Workday ATS platform and aide in process improvements or standardization updates
- Cross-functionally support other Sysco Corporate business units’ needs and requirements for high volume recruitment
Talent Acquisition Manager
Sysco LABS
Austin, TX
08.2021 - 12.2022
- Manage and support Sysco LABS Talent Acquisition team consisting of one Recruitment Coordinator and two Contract Recruiters
- Develop and implement recruitment strategies to fulfill current and future staffing needs
- Create and own full cycle recruitment process for variety of requisitions with an emphasis on Engineering, Product, Data Analytics, and Deployment Support departments
- Partner with hiring managers and stakeholders weekly to review headcount, recruitment strategies, interview processes, and market analysis
- Establish and improve the overall candidate experience process during the interview to onboarding stage
- Partner with people operations to strategize and implement employer brand awareness
- Develop trainings to the overall recruitment process and update the hiring managers and interviewers on the new ATS Workday integration
- Gather data and continue to build and develop hiring metrics to offer guidance on how to scale talent and showcase to stakeholders
- Collaborate with HR and people operations to help shape and design an onboarding process that helps transition new hires to high-performing and highly engaged employees
Talent Acquisition Partner
Wheels Up LLC
New York, NY
12.2019 - 08.2021
- Served as the primary recruiter for the company’s US HQ offices and successfully staffed over 100+ candidates
- Managed the full life cycle recruiting process for all open positions within the Technical, Digital, Data Analytics, Inside & Outside Sales, Marketing, Customer Success, Member Services, Legal, Product, Finance, HR, Maintenance, and Operation teams
- Managed end-to-end interview process, offer negotiation, background check process, and assisted in the onboarding process
- Responsible for the new hire process that included processing employment packets, disbursement of benefits information, equipment set up (onsite or remote), and first day details
- Developed and coordinated recruitment strategies which focuses on creative sourcing methods to identify high potential diverse talent in support of Wheels Up’s growth and diversity goals
- Worked closely with hiring managers and stakeholders on the recruitment process ensuring full understanding of responsibilities, creating job descriptions, qualification questions, and interview feedback in a timely manner
- Worked closely with HR Business Partners regarding recruiting plans, marketplace strategy, employment trends, compensation data analysis, sourcing tactics, and decision-making strategy
- Led an integration project that implemented a single standard operating procedure for Talent Acquisition processes across all acquired business units
- Supported with the implementation of new Applicant Tracking System (iCIMS) across all business units
- Created learning content for Wheels Up’s customized Learning Management System & helped integrate and implement to a new LMS (Lessonly & Docebo)
Management Recruitment Consultant
Frank Recruitment Group Inc.
New York, NY
09.2015 - 11.2019
- Successfully promoted each year from Recruitment Consultant to Senior Recruitment Consultant to Principal Recruitment Consultant
- Managed the full life cycle recruiting processes for numerous end-user clients across multiple industries within the Salesforce CRM ecosystem
- Built strategy and sold the FRG brand offerings, technologies, and product knowledge to new or existing clients to help further support, drive success, and ensure customer satisfaction
- Partnered directly with hiring managers to gather requirements, understand their staffing needs, and utilized effective sourcing to manage and exceed customer expectations
- Successfully filled over 100+ roles and invoiced over $2 million in agency fees
- Responsible for business development, client management, candidate management, interview processes, terms negotiations, candidate placement, and post-placement follow up
- Utilized networking tools such as LinkedIn, CRM, AdCourier, and ATS systems like Greenhouse, Jobvite, and iCIMS
- Attended face-face networking events such as technology conferences or client site meetings
- Led recruitment trainings for internal staff members on recruitment processes and account managing techniques to help build upon their markets
- Maintained excellent customer service with hiring managers and exceptional net promoter scores averaging 10/10
- Mentored internal FRG staff employees and worked collaboratively with senior leadership to exceed sales target
Au-Pair
Family Business
Munich, Germany
08.2014 - 08.2015
Education
Bachelor of Arts - Education
University of Delaware
08.2014
Skills
- Full cycle recruitment
- Workday ATS proficiency
- Strategic sourcing techniques
- Hiring metrics analysis
- Employer branding strategies
- Talent management expertise
Accomplishments
- Hosted DEI Event-WomenHack in Austin office location in 2022
- Guest Speaker on podcast called 'Talk Talent to Me' in 2022
- Awarded Recruitment Consulting of the Year in 2017
- Awarded both Permanent Recruiter and Top Permanent Recruiter in NYC in 2018
Timeline
Talent Acquisition Partner
Sysco Corporate
12.2022 - Current
Talent Acquisition Manager
Sysco LABS
08.2021 - 12.2022
Talent Acquisition Partner
Wheels Up LLC
12.2019 - 08.2021
Management Recruitment Consultant
Frank Recruitment Group Inc.
09.2015 - 11.2019
Au-Pair
Family Business
08.2014 - 08.2015
Bachelor of Arts - Education
University of Delaware