Erica Sears
Tallassee,AL
Summary
- Proven, professional, critical care nurse with over 15 years of experience.
- Results-driven Quality Coordinator bringing proven skills in administering numerous risk management programs. Effective in training team members to proactively identify and highlight potential risks. Dedicated to long-term risk management by building strong internal protocols and instilling culture of responsibility and attentiveness.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Safety / Risk Manager
Jackson Hospital and Clinic
03.2023 - Current
- Maintaining a Highly Reliable Organization through performance improvement, cause analysis, risk analysis, peer review
- Responsible for supporting the Patient Safety Officer in instilling the principles of high reliability throughout the health system, with a primary focus on (re)engineering of processes and systems that help prevent harm to patients and those who care for them.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Employed strong program management skills to successfully define and manage ongoing initiatives designed to control patient safety concerns.
Centers of Excellence Quality Coordinator
Jackson Hospital and Clinic
11.2018 - 03.2023
- Board Certified Acute Care Stroke Coordinator, MBSAQIP Certified Bariatric Surgery Coordinator, Sepsis Coordinator, and Cardiac Arrest Coordinator.
- Assisted with quality control audits.
- Developed educational materials used to train staff on QA standards.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Analyzed quality and performance data to support operational decision-making.
- Collected and analyzed data and initiated improvements to increase performance.
Patient Care Manager - Critical Care
Jackson Hospital and Clinic
02.2011 - 11.2018
- Management of 200+ FTE for 36 bed emergency department
- Operational oversight and daily management of 74,000 patient visits / year.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Education
Master of Science - Nurse Leadership
Walden University
03.2014
Associate of Science - Nursing
Southern Union State Community College
05.2008
Skills
- Data Analytics
- Committee Lead
- Process Improvement
- Excellent Communication
- Organized
- Root Cause Analysis
- Program Design
- Performance Assessment
Accomplishments
- Establish new M&M committee with physicians through effectively helping with process improvement areas.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Door to Needle results in less 45 minutes through effectively identifying areas to improve.
- Achieved 44% decrease in inpatient cardiac arrest by identifying the primary causes of the events. This lead to a 10% increase in survivability.
Affiliations
- American Association of Critical-Care Nurses
- Phi Nu Chapter – Sigma Theta Tau Honor Society
- Dale Carnegie Leadership Training
- Professional Member – AHA
Certification
- Acute Stroke Coordinator - Board Certified - 2019
Timeline
Patient Safety / Risk Manager
Jackson Hospital and Clinic
03.2023 - Current
Centers of Excellence Quality Coordinator
Jackson Hospital and Clinic
11.2018 - 03.2023
Patient Care Manager - Critical Care
Jackson Hospital and Clinic
02.2011 - 11.2018
Master of Science - Nurse Leadership
Walden University
Associate of Science - Nursing
Southern Union State Community College
Similar Profiles
Natasha ReynoldsNatasha Reynolds
Pharmacy Buyer at Jackson Hospital and ClinicPharmacy Buyer at Jackson Hospital and Clinic
Shekinah EdwardsShekinah Edwards
Patient Care Technician at Jackson Hospital and ClinicPatient Care Technician at Jackson Hospital and Clinic
Jaime A. ParkerJaime A. Parker
OR Surgery Scheduler at Jackson Hospital And ClinicOR Surgery Scheduler at Jackson Hospital And Clinic
Alexandria DeramusAlexandria Deramus
Licensed Practical Nurse at Jackson Hospital And ClinicLicensed Practical Nurse at Jackson Hospital And Clinic
Bryan MeadowsBryan Meadows
Heavy Equipment Operator at Self EmployedHeavy Equipment Operator at Self Employed