Erica Shaghaghi
El Sobrante,CA
Summary
Experienced and self-motivated bringing forth valuable experience and passion for leadership. Creative and results oriented working collaboratively with team members to achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
HR Manager
East West Holdings
03.2023 - Current
- Assesses hiring needs, recruits, interviews, and facilitates the hiring of qualified job applicants for open positions
- Owner of new hire orientation, employee handbook and employee recognition programs
- Supports bi-weekly payroll processing and ensures the accuracy and timeliness
- Oversees and audits timecards regularly, and releases bi-weekly reports regarding overtime and other labor cost metrics
- Oversees and manages a performance appraisal system that drives high performance and links to semi-annual pay raise review
- Attends and participates in employee disciplinary meetings, terminations, and investigations
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments
- Primary contact point for HR related queries(EDD auditing, workers’ comp claims, reference checks, employment verification etc.)
- Maintains compliance with employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
- Performs other ad hoc job duties as deemed necessary.
HR Generalist/ Business Partner
Whole Foods
07.2021 - 05.2022
- Responsible for consulting with and advising organizational leaders and Team Members on TM relations and other related issues within an assigned client group or groups
- Assesses and anticipates Team Member, Team Leader, and related organizational needs and works across TMS departments to develop and deliver integrated solutions
- Works with leadership to adapt and apply TMS initiatives and programs in a manner that supports local business needs
- Serves as the client face of TMS, acting as an interface and liaison with other TMS groups (including Recruiting, Team Member / Team Leader Development, Compensation, Benefits, HRIS) as well as the Legal organization
- Ensures compliance with corporate policies, government regulations and statutory requirements.
Client Lead Intake Coordinator
Non Plus Ultra
10.2020 - 07.2021
- Helped the sales unit for a limited period
- Partner with sales for client leads, manage lead list and track conversion in CRM, complete telephone meetings with potential new clients to perform a needs analysis before transferring over to sales
- Field calls and emails and serve as point of contact for NPU event related inquiries.
- Cultivated a supportive team environment that fostered growth, learning, and open communication among staff members.
HR Manager
Non-Plus Ultra
11.2019 - 07.2021
- Worked under the Head of People and supported the HR unit
- Designed and implement all People policies and practices balancing compliance with effectiveness with best practice; Managed the recruiting process from requesting new headcount to development of job description to job posting to sourcing to candidate interviews to offer letter generation and acceptance
- Managed the new hire on-boarding process from managing the employee file, collecting all required paperwork, completing I-9s, ensuring proper IT setup and equipment receipt
- Main contact for all HR related matters including investigations, payroll, and HR related matters.
HR Coordinator
Progress Foundation
03.2024 - 11.2019
- Under the supervision of the HR Director, Completion of new employee's paperwork, creating personnel files and setting up new employees in HRIS system, setting up employees with benefits, Respond to inquiries from staff and management in a timely manner
- Managing the Posting open positions for your group of programs, ensuring that job postings are up to date and in compliance with all labor laws, filing all documents for your assigned group of programs in a timely manner, ensuring that all employees in your assign group are up to date with First Aid and CPR renewal
- Working with the HR and Payroll Supervisor to ensure that all paperwork for employees on LOA is received in a timely manner, and that employee’s status are correct in HRIS system.
Business Development
Foxol Inc, Inc
05.2018 - 01.2019
- Set up over 40 appointments with c level executives for reducing electrical demand
- Created strategic marketing campaigns for target market
- Managed inbound and outbound calls
- Created sales literature
- Used Dunn and Bradstreet software to capture the leads and generate new verticals.
Staff Services Analyst Admin, HR liaison
CalSTRS
11.2016 - 11.2017
- Member Account Services Human Resources liaison
- Personnel, employee relations support role organizing and scheduling appointments, planning meeting agenda items, assisting in personnel filing systems, updating, and maintaining admin policies, ordering, and replacing office supplies, booking travel arrangements, submitting, and reconciling expense reports, providing general guidance and support for office staff, editing timesheets, on-boarding new staff, helping with interview schedules and interview process
- Completing exit and new hire paperwork with new employees and keeping track of electronics in the Department.
Staff Services Analyst
State Lands Commission
05.2016 - 08.2016
- Participating as a team member to define, plan, organize, develop, and implement Records Management projects
- Updating the procedure manual in Microsoft Word for the Department
- TEMP role.
Business Development Manager
JLM Energy, Inc.
11.2014 - 05.2016
- As Business Develop Manager, responsible for developing prospects and business solutions for energy technology company specializing in software storage products and wind turbines
- Hired as one of three sales managers to grow and expand opportunities for firm
- Creating rapport, emailing, prospecting, and setting appointments to meet with c-level executives to discuss reducing the electrical usage on their facility.
Residential Resale Representative
ADT Security
01.2013 - 11.2014
- As Residential Resale Representative, worked independently on 100% commission basis to reactivate homeowner accounts and locate new prospects in chosen territory
- Working seven days a week, was able to successfully gain 15 clients per month on average, achieving highest level sales tier and consistently achieving monthly sales quotas in competitive environment
- Received 5 ADT Blue Awards for high achievement.
Instructor
Ideal English Academy
05.2010 - 05.2011
- Serving as instructor for conversational English, teaching 4-7 classes daily reaching more than 250 students in the academic year
- Using planned curricula, creatively developing interactive classroom lessons and activities to improve student language and writing skills
- Preparing interim quizzes to ensure student learning, organizing after school activities for students
- Was offered a one-year extension of contract for the following year by the Academy.
Education
Bachelor of Arts - Communications
CSUS
Sacramento01.2012
Associate of Arts - Liberal Arts
Sierra College
Rocklin01.2009
Skills
- HR policies and procedures
- New Employee Orientation
- HR processes
- Retention Strategies
- HR software proficiency
- Onboarding and Orientation
- Performance Management
- Organizational Development
- Training programs
- Succession Planning
- Workers' compensation
- Recruitment and hiring
- Leadership Development
- Training and mentoring
- Employee Onboarding
Certification
- Essential of Human Resources, UC Berkeley Extension, 03/16/2021
- Aligning Human Resources Initiatives with Business Success, 04/2021
- HR Bootcamp, Cal Chamber, 2019
- Excel 1, 11/07/2017
- Communication with Data, 08/31/2017
- CALRIM California Records and Information Management Program, 06/08/2016
- Fundamentals of Teaching Skills training, 07/03/2010
- PHR, 01/20/2023
- Professional In Human Resources Certificate, 10/2023, currently pursuing
Volunteer Experience
- Berkeley Youth Alternatives, afterschool tutor, 01/2019
- Toastmasters on Campus, Secretary, VP of membership, President, 2019
Timeline
HR Coordinator
Progress Foundation
03.2024 - 11.2019
HR Manager
East West Holdings
03.2023 - Current
HR Generalist/ Business Partner
Whole Foods
07.2021 - 05.2022
Client Lead Intake Coordinator
Non Plus Ultra
10.2020 - 07.2021
HR Manager
Non-Plus Ultra
11.2019 - 07.2021
Business Development
Foxol Inc, Inc
05.2018 - 01.2019
Staff Services Analyst Admin, HR liaison
CalSTRS
11.2016 - 11.2017
Staff Services Analyst
State Lands Commission
05.2016 - 08.2016
Business Development Manager
JLM Energy, Inc.
11.2014 - 05.2016
Residential Resale Representative
ADT Security
01.2013 - 11.2014
Instructor
Ideal English Academy
05.2010 - 05.2011
Bachelor of Arts - Communications
CSUS
Associate of Arts - Liberal Arts
Sierra College
Similar Profiles
Erica ShaghaghiErica Shaghaghi
HR Manager at East West HoldingsHR Manager at East West Holdings
Iftikhar MalikIftikhar Malik
Sales Associate at E-west, East West IncSales Associate at E-west, East West Inc
Vasanthi ArumugamVasanthi Arumugam
Brand & Compliance Manager (Regional Role) at Etika Dairies Sdn Bhd (FMCG) – Part of Asahi Holdings South East AsiaBrand & Compliance Manager (Regional Role) at Etika Dairies Sdn Bhd (FMCG) – Part of Asahi Holdings South East Asia