Erica Sieber
Summary
Food Safety Quality Assurance Supervisor experienced in quality assurance leadership, management, with history of ensuring high standards, offering strong foundation in analytical thinking and problem solving. In-depth knowledge of GMP, USDA, HACCP, and SSOP requirements. Results-oriented and decisive leader who is focused on achieving success and increased productivity through improvements in quality, food safety, team member training.
Excellent communicator who works well on diverse teams. Analytical and detail-oriented, as well as versed in organizing, editing, and writing detailed reports.
Experienced with quality control processes, team supervision, and maintaining compliance with industry standards. Utilizes leadership skills to drive continuous improvement and ensure product excellence. Knowledge of quality management systems and effective problem-solving techniques.
Overview
12
12
years of professional experience
Work History
Food Safety and Quality Assurance Supervisor
Tyson Foods
06.2023 - Current
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Boosted customer satisfaction by promptly addressing concerns, investigating root causes, and implementing corrective actions.
- Prepared and interpreted reports, complete with comprehensive analysis of testing and results, for development team.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Championed a culture of quality awareness, fostering employee engagement in maintaining high standards across all operations.
- Achieved consistent compliance with industry regulations by conducting thorough audits and ensuring adherence to standards.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Analyzed data from quality metrics to identify trends and opportunities for improvement, driving targeted action plans based on findings.
- Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
- Provided technical support for troubleshooting equipment issues or other production challenges that impacted product quality levels.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Monitored testing processes, test development and user acceptance testing.
- Recorded, analyzed, and distributed statistical information.
Food Safety Quality Assurance Lead
Tyson Foods
01.2023 - 06.2023
- Performed physical and visual inspections of product and plant systems.
- Diligently maintained safety and quality standards.
- Trained and developed employees.
- Developed and maintained strong and clear communication and rapport with plant personnel.
- Taking corrective action when necessary (alert appropriate personnel to adjust process; identify, segregate, & isolate non-conforming product).
- Coached and motivated QA team to develop competencies.
- Performed internal audits to maintain operating procedure and regulatory standards compliance.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Updated training database to help resolve common issues.
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
Food Safety Quality Assurance Technician
Tyson Foods
11.2022 - 01.2023
- Performed physical and visual inspections of product and plant systems.
- Documenting and calculating results accurately.
- Taking action when necessary and reporting results to management.
General Labor
Tyson Foods
01.2022 - 11.2022
- Worked on line 3 assembly line either on cheese, meat, or crackers while ensuring the product meets our high standards before it leaves to the customer.
Restaurateur and Training Manager
Chipotle Mexican Grill
03.2013 - 09.2021
- Day to day operations - inventory counts, cash flow, food safety validation, audits, cash audits, fundraiser building, hiring, and training.
- Had weekly meetings with current managers, managers in training, and followed up with weekly training and validations.
- Opened 2 new restaurants as the acting GM and helped assist in opening 2 new restaurants with other acting GMs.
- Managed new employee orientation training process for more than 100 employees each year.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained new hires to perform cross-training exercises with experienced workers.
- Trained 90 managers over 8 years into Kitchen, Service, Apprentice, and General Managers.
Education
No Degree -
Southern Illinois University, Edwardsville
Edwardsville, IL12-2023
Bachelor of Science - Psychology
Missouri State University
Springfield, MO05.2011
Bachelor of Science - Hospitality Leadership
Missouri State University
Springfield, MO05.2011
Skills
- HACCP Certified
- PCQI Certified
- Experienced personnel scheduling
- Knowledgeable of quality control standards
- Knowledge of 6S methodology
- Complex problem solving
- Dedication to product quality
- Training and mentoring
- Results-oriented
- Relationship building
- Management information systems
- Implementation and Compliance with GMPs
Timeline
Food Safety and Quality Assurance Supervisor
Tyson Foods
06.2023 - Current
Food Safety Quality Assurance Lead
Tyson Foods
01.2023 - 06.2023
Food Safety Quality Assurance Technician
Tyson Foods
11.2022 - 01.2023
General Labor
Tyson Foods
01.2022 - 11.2022
Restaurateur and Training Manager
Chipotle Mexican Grill
03.2013 - 09.2021
No Degree -
Southern Illinois University, Edwardsville
Bachelor of Science - Psychology
Missouri State University
Bachelor of Science - Hospitality Leadership
Missouri State University
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