Experienced administrative professional with a proven track record in providing support within educational settings. Collaborative team player skilled in achieving common goals and fostering student development. Demonstrated expertise in scheduling, communication, and problem-solving, ensuring smooth operations and effective coordination. Recognized for reliability, adaptability, and a strong commitment to organizational success.
Hi, I’m
Erica Simpkins
Laurel,MD
Summary
Overview
19
years of professional experience
Work History
University of Maryland, College Park
Program Administrative Specialist
08.2015 - Current
Job overview
- Disseminates front office communications to appropriate unit staff streamlining essential information.
- Supports team productivity by providing administrative oversight and coordinating daily operations.
- Collaborates with administrative operations and unit leadership to provide holistic onboarding and off-boarding experiences for staff, graduate assistants and undergraduate employees.
- Assists with planning team-building activities and unit retreats, presenting updates for staff on new processes and procedures
- Maintains unit space reservations using event management system and Google Calendar in line department protocols.
- Ensures accuracy of unit financial records and program budget allocations by reconciling expenses using collaborative tools like Google Sheets, SmartSheets
- Serves on various campus committees and work groups to support search and hiring processes, development of divisional mission, vision and values, student employment and DEIJ initiatives.
- Builds and maintains excellent relationships with students and staff through timely response to inquiries and going above and beyond to address concerns.
- Interacts with vendors, contractors and facilities staff to receive orders, direct activities, and communicate issues.
- Cultivates supportive and inclusive paid internship program where undergraduate students are empowered to educate their peers and grow professionally.
- Implemented and maintains ePortfolio course for intern reflection and assessment of learning.
- Mentors individual interns as they navigate their academic and personal career paths, within framework of department wide student employee development initiative that helps students connect work experiences to academic ones
University of Maryland, College Park
Program Management Specialist
07.2013 - 08.2015
Job overview
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Collaborated closely with coordinators and departmental leadership to align unit objectives with organizational strategic goals effectively.
- Used SharePoint, website content management systems and social media accounts to strategically design, execute and communicate unit mission, programs and services.
- Elevated unit cohesion by fostering collaborative work environment among undergraduates, graduate assistants and full-time staff that encouraged open communication and knowledge sharing.
- Developed strong relationships with campus partners to support collaboration in achieving unit mission and goals.
- Managed budgets and resources effectively, resulting in clear financial reporting and improved resource allocation for unit involvement areas and general programs.
- Streamlined budget management processes by implementing efficient fund tracking using individual Excel worksheets for staff.
- Presented administrative financial updates during departmental budget meetings.
- Facilitated workshops and conducted trainings to educate student employees.
- Developed learning outcomes and assessed student employee development using ePortfolios to convey constructive feedback and foster learning.
- Recruited, interviewed and hired student employees and implemented paid, experiential learning program to promote student development and engagement.
- Managed and executed Green Office program practices to keep unit aligned with department and campus wide sustainability goals.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Participated on search committees, reviewing and screening applicant resumes to identify qualified candidates.
- Partnered with unit leadership to coordinate on-boarding and off-boarding experiences.
- Processed personnel actions and forms for affiliate and new-hires, including adjustments and terminations.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Wyandanch Union Free School District
School Administrative Aide
03.2006 - 11.2012
Job overview
- Planned and coordinated logistics and materials for assembly programs, meetings, interviews and staff events
- Ordered, distributed school and office supplies in conjunction with district budget allocations as well as state contracts
- Responded to school inquiries providing information and direction to guests and visitors, serving as liaison to other departments
- Maintained building supplies inventory; prepared and submitted requisitions for department coordinators, routed deliveries and facilitated courier services
- Collaborated with instructional staff, and other departments to schedule travel for conferences, field trips and workshops
- Scheduled substitute teachers and managed daily class coverage on behalf of building administration
- Maintained administrator calendars, assessing urgency and priorities for optimum scheduling
- Typed and prepared forms, reports, letters, statements, event programs, flyers and handbooks based on knowledge of school district policies and procedures with administrator signature as necessary
- Provided full and partial orientation for new clerical and instructional staff to acclimate them to school district procedures and policies
- Assisted building administration with training and supervision of clerical support staff
- Drafted and ensured timely submission of bi-weekly payroll time sheets for substitute teachers, tutors, consultants and building and other staff
- Facilitated daily PA communications
- Set-up and maintained school bank accounts, making deposits and payments for building and student group activities
- Maintained and integrated student records and disciplinary files, assisted with preparation of state education reports, maintained staff time and attendance records as well as plant facilities and budget information using web based data management programs
- Collaborated with building administration to update and develop new office and school-wide routines and procedures
First Church of Wyandanch Ministries Inc.
Ministry Leader / Volunteer
01.2006 - 10.2012
Job overview
- Served as Multi-Media Ministry Leader, supervising a team of five to provide audio-visual support and marketing for weekly church services and events
- Organized, implemented and completed a $25,000 multi-media upgrade project
- Served as chairperson and event planner for annual fundraisers and community events including outreach days, youth rallies and street fairs
- Managed budgets for various ministries ensuring responsible stewardship of church resources while maximizing impact on ministry objectives.
- Implemented engaging group activities through youth choir, Christian education and advising that fostered close relationships among church members while promoting spiritual growth and accountability.
Education
State University of New York At Stony BrookStony Brook, New York
Multi-Disciplinary Studies from Biology and Chemistry
University Overview
108 credits earned
Half Hollow Hills High School WestDix Hills, New York
New York State Regents Honors Diploma
06.1989
University Overview
New York State Regents Scholarship Recipient
Skills
- Proficient in Microsoft Office
- Administrative support
- Team collaboration
- Event coordination
- Spreadsheet creation
- Document management
- Customer relations and communications
- Office administration
- Expense reporting
Accomplishments
Accomplishments
- University of Maryland Senate | Non-Exempt Staff - Divisions 2017 - 2020
- AFSCME Council 13 - Local 1072 Union Steward | 2021 - present
- Adult Mental Health First Aid Certified | 2022
Timeline
Program Administrative Specialist
University of Maryland, College Park
08.2015 - Current
Program Management Specialist
University of Maryland, College Park
07.2013 - 08.2015
School Administrative Aide
Wyandanch Union Free School District
03.2006 - 11.2012
Ministry Leader / Volunteer
First Church of Wyandanch Ministries Inc.
01.2006 - 10.2012
State University of New York At Stony Brook
Multi-Disciplinary Studies from Biology and Chemistry
Half Hollow Hills High School West
New York State Regents Honors Diploma
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