Erica Smith
Saint Michael,MN
Summary
Forward-thinking Staff Recruitment Specialist proficient in hiring, developing and motivating employees. Well-versed in explaining benefits packages to assist employee comprehension and decision-making. Builds rapport at all levels and resolve issues quickly.
Overview
6
6
years of professional experience
Work History
Staff Recruitment Specialist
REM Hennepin
Brooklyn Center, MN
03.2019 - Current
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- High volume recruitment for over 120 vacancies regularly
- Hired employees and initiated new hire paperwork process.
- Tracked and enforced ongoing employee training and complience for approximately 620 employees.
- Explained all of human resources policies, procedures, laws, standards and regulations to each employee.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Operations Manager
Amaze
Brooklyn Center, MN
11.2017 - 03.2019
- Implemented policies and standard operating procedures for continuous improvement.
- Approved regular payroll submissions for 32 employees within ADT.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Prepared Risk Assessment Plans for Intakes in accordance with DHS guidelines.
Crisis Program Manager of Residential Services
Meridian Services
Champlin, MN
05.2015 - 11.2017
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Coordinated services, including various types of therapy for residents, ensuring attendance for scheduled appointments.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Developed monthly schedules and assignments for volunteer staff.
- Interviewed and hired staff members offering exceptional talent and brought great skills to team.
Education
High School Diploma -
Apollo High School
Saint Cloud, MNSkills
Full cycle recruiting
Accomplishments
- Collaborated with a team of 10 in the development of a a new filing system for business units throughout the 23 states we are located in.
- Used Microsoft Excel to create a tracking system of current vacancies throughout the 82 group homes we staff for.
- Created and headed employee appreciation efforts as well as years of service award.
Timeline
Staff Recruitment Specialist
REM Hennepin
03.2019 - Current
Operations Manager
Amaze
11.2017 - 03.2019
Crisis Program Manager of Residential Services
Meridian Services
05.2015 - 11.2017
High School Diploma -
Apollo High School
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