Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Smith

Augusta,GA

Summary

Accomplished Registered Behavior Technician with a proven track record at Able Kids LLC, adept in Applied Behavior Analysis and fostering social skills development. Expertly managed crisis situations, enhancing client behavior and safety through innovative strategies. Demonstrated exceptional teamwork and communication, significantly improving patient and client outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Able Kids LLC
06.2023 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.

Gate Agent

Unifi/DELTA
05.2022 - 08.2023
  • Processed upgrades and standby requests, maximizing revenue opportunities for the airline while accommodating passenger needs.
  • Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
  • Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.
  • Coordinated closely with ramp agents to ensure proper loading of baggage onto aircrafts according to weight limits.

Patient Transporter

Augusta University Medical Center
04.2021 - 05.2022
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Patient Care Technician

University Hospital - University Health System
01.2020 - 01.2021
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.

Education

High School Diploma -

Cross Creek High School
Augusta, GA
05.2003

Skills

  • Applied Behavior Analysis
  • Social Skills Development
  • Discrete Trial Training
  • Token Economy Systems

Certification

  • RBT - Registered Behavior Technician

Timeline

Registered Behavior Technician

Able Kids LLC
06.2023 - Current

Gate Agent

Unifi/DELTA
05.2022 - 08.2023

Patient Transporter

Augusta University Medical Center
04.2021 - 05.2022

Patient Care Technician

University Hospital - University Health System
01.2020 - 01.2021

High School Diploma -

Cross Creek High School

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Erica Smith