Erica Smith
7705 Nash Cove Apt. 205,TN
Summary
Proactive Warehouse Package Handler with extensive experience in maintaining a clean, safe work environment and ensuring efficient package flow. Skilled in operating pallet jacks, tracking shipments, and resolving hazards swiftly. Strong communicator with a detail-oriented approach and commitment to continual improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Package Handler
Fed Ex Ground
04.2024 - Current
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
- Loading packaging onto delivery trucks.
- Tracking and scanning barcodes or tracking information, and using company software to track packages.
Ross Dress for Less
Cashier & Associates
07.2023 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
National Account Specialist
Protective Industrial Products, Inc.
12.2013 - 03.2024
- Developed and executed targeted marketing campaigns for improved brand awareness and increased sales.
- Conducted in-depth market research to identify new business opportunities and expand product offerings.
- Prepared detailed reports on account activity, providing valuable insights into areas of improvement or growth opportunities.
- Help work on sales cycle from prospecting leads to closing deals, ensuring a smooth and efficient process for clients.
- Data entry, along with filing orders, called carriers for shipment pickup.
- Usage of RF gun
- Shipping of products sourced to multiple carriers. LTL shipment.
- Create labels and BOL's
ServiceMaster Facilities Maintenance
Quality Inspector-Supervisor
08.2006 - 11.2023
- Improved facility efficiency by implementing preventative maintenance programs and procedures.
- Collaborated with cross-functional teams for the successful completion of large-scale renovation projects.
- Managed vendor relationships to ensure timely delivery of supplies, equipment, and services at competitive prices.
- Optimized resource allocation by creating a centralized system for managing maintenance requests and schedules.
- Reduced downtime for equipment by conducting regular inspections and addressing issues promptly.
- Championed continuous improvement initiatives aimed at optimizing existing systems/processes while anticipating future needs.
- Mentored junior team members in best practices for facilities maintenance, fostering their professional growth within the organization.
- Implemented energy-saving initiatives that significantly reduced utility costs without compromising operational efficiency.
- Ensured compliance with regulatory requirements pertaining to health, safety, environmental standards, and building codes throughout all facility operations.
- Developed key partnerships with relevant stakeholders both within and outside the organization to facilitate effective communication around facilities management concerns.
- Enhanced workplace safety through the development of comprehensive training materials and guidelines for staff.
- Extended the lifespan of critical machinery through meticulous maintenance, timely repairs, and strategic upgrades.
- Assisted in the selection and implementation of new technologies designed to enhance facility performance and reduce operating costs.
- Established performance metrics for evaluating the effectiveness of maintenance activities on an ongoing basis.
- Conducted root cause analyses to identify recurring issues or potential risks within facility operations, implementing preventative measures accordingly.
- Streamlined work order processes to accelerate response times and improve overall productivity.
- Provided technical expertise in the design, implementation, and maintenance of various facility systems, such as HVAC, electrical, plumbing, and fire protection.
- Coordinated emergency response efforts during facility incidents, minimizing damage and preventing further complications.
- Supervised various municipal works and modernization projects and performed line and grade surveys.
- Drafted and reviewed construction schedules, environmental impact studies and project designs.
- Interacted with state and local agencies concerning compliance with codes and regulations.
- Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.
- Estimated materials costs and sourcing requirements for project feasibility.
- Identified and resolved potential structural issues.
- Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
- Maintained compliance with regulatory requirements for water quality protection.
Education
High School Diploma -
Hamiton High
1363 East Person Ave., Memphis, TN., 3810605-1999
Skills
- Heavy Lifting
- Pallet Jack Operator
- Auditor, Shipping and Receiving
- Sorting Packages
- Data Entry
- RF Gun
- MicroSoft Efficient
Certification
- Electric Pallet Jack Certification – Various Providers.
- Pallet Jack Certification – Various Providers.
- TN Driver's License
Timeline
Warehouse Package Handler
Fed Ex Ground
04.2024 - Current
Ross Dress for Less
Cashier & Associates
07.2023 - 10.2024
National Account Specialist
Protective Industrial Products, Inc.
12.2013 - 03.2024
ServiceMaster Facilities Maintenance
Quality Inspector-Supervisor
08.2006 - 11.2023
High School Diploma -
Hamiton High
Similar Profiles
Korvarsie HicksKorvarsie Hicks
Warehouse Associate - Package Handler at Fed Ex GroundWarehouse Associate - Package Handler at Fed Ex Ground
Jake OvertonJake Overton
Package Handler at Fed Ex GroundPackage Handler at Fed Ex Ground
Miguel Segundo-QuintanaMiguel Segundo-Quintana
Package Handler at Fed Ex GroundPackage Handler at Fed Ex Ground
Kindra WileyKindra Wiley
Warehouse Worker at Fed Ex GroundWarehouse Worker at Fed Ex Ground
Moses R. JeanMoses R. Jean
Ice Cream Makers/ Cashier/Ice Cream Server at Cold Stone CreameryIce Cream Makers/ Cashier/Ice Cream Server at Cold Stone Creamery