Erica South
Jonesborough ,TN
Summary
Experienced phlebotomist with a background in law enforcement and military professionalism. Proven ability in public safety and emergency response, excelling in relationship building and effective communication. Skilled in specimen handling and data entry, ensuring compliance and accuracy in all documentation while fostering a safe environment.
Experienced with phlebotomy procedures and patient care, ensuring accurate and efficient specimen collection. Utilizes venipuncture techniques and safety protocols to minimize patient discomfort and maximize sample integrity. Track record of maintaining compliance with health regulations and fostering supportive patient environment.
Overview
7
7
years of professional experience
Work History
Sheriff’s Deputy
Washington County Sheriff's Department
10.2025 - Current
- Learned proper use of law enforcement tools and equipment during training.
- Documented incidents accurately in reports, ensuring compliance with departmental procedures.
- Detained suspects safely using proper arrest techniques while adhering to the individual''s constitutional rights.
- Served warrants timely and accurately ensuring proper execution according to legal requirements.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Petty Officer Third Class
U.S. Navy Reserves
05.2025 - Current
- Conducted performance evaluations for team members, providing constructive feedback to foster professional growth.
- Developed strong leadership skills through active participation in various trainings and exercises.
- Demonstrated adaptability, quickly learning new systems and processes when required for specific assignments.
- Executed tactical operations with accuracy and control.
Corrections Officer
Sullivan County Sheriff’s Department
01.2024 - 10.2025
- Supervised inmate activities, ensuring compliance with safety regulations and departmental policies.
- Conducted regular security checks to maintain a safe environment for staff and inmates.
- Assisted in crisis intervention, employing de-escalation techniques to manage conflicts effectively.
- Prepared detailed reports on incidents, maintaining accuracy and thoroughness in documentation.
Certified Phlebotomist
ETSU Physicians and Associates
09.2021 - 01.2024
- Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
- Maintained accurate patient records in electronic health systems, supporting streamlined workflow.
- Assisted in training new phlebotomists on best practices and safety protocols to enhance team performance.
- Collaborated with medical staff to coordinate blood draws, improving scheduling efficiency and patient flow.
Certified Phlebotomist
Ballad Health
02.2019 - 09.2021
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Promoted patient safety by verifying identification, labeling samples correctly, and cross-checking information with requisition forms.
- Centrifuged blood samples as outlined in clinical protocols.
Education
Certificate of Technical Studies - Phlebotomy
Carteret Community College
Morehead City, NC05.2018
High School Diploma -
Swansboro High School
Swansboro, NC05.2002
Skills
- Relationship building and team work
- Public safety
- Emergency response
- Specimen handling
- Order of draw
- Sample and specimen collection
- Capillary puncture
- Infection control
- Data entry
- Pediatric phlebotomy
- Geriatric phlebotomy
- Supply restocking
- Medical records maintenance
- Centrifugation
- Proper labeling
Timeline
Sheriff’s Deputy
Washington County Sheriff's Department
10.2025 - Current
Petty Officer Third Class
U.S. Navy Reserves
05.2025 - Current
Corrections Officer
Sullivan County Sheriff’s Department
01.2024 - 10.2025
Certified Phlebotomist
ETSU Physicians and Associates
09.2021 - 01.2024
Certified Phlebotomist
Ballad Health
02.2019 - 09.2021
Certificate of Technical Studies - Phlebotomy
Carteret Community College
High School Diploma -
Swansboro High School