Erica Springbrum
Maple Lake,MN
Summary
Dedicated professional with experience in customer service and construction. Skilled in data entry and maintaining professional boundaries, contributing to enhanced team workflow and safety during projects. Eager to leverage expertise for impactful contributions.
Overview
6
6
years of professional experience
Work History
Painter
Advanced Volumetric Alliance
Albertville, MN
08.2025 - Current
- Prepared surfaces by cleaning, sanding, and priming for optimal paint adhesion.
- Temporarily assigned to work in Vail Colorado in March 2026 to help support the construction process of one of our building projects.
- Applied various types of paint using brushes, rollers, and spray equipment efficiently.
- Followed safety protocols to ensure a secure working environment during painting tasks.
- Coordinated with team members to maintain workflow and meet project deadlines effectively.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
Crew Member
Panera Bread
Monticello, MN
01.2025 - 09.2025
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated cash register efficiently, handling transactions accurately and promptly.
- Prepared food items according to Panera's quality standards, maintaining consistency and presentation.
- Collaborated with team members to streamline workflow during peak hours, enhancing overall efficiency.
- Monitored inventory levels, assisting in stock management to minimize waste and shortages.
- Trained new crew members on operational procedures and customer service best practices.
Nanny
The Grant Family
Montrose, MN
01.2024 - 09.2024
- Provided attentive care and supervision for children, ensuring safety and well-being during daily activities.
- Developed engaging educational activities, fostering learning and creativity in children's playtime.
- Maintained a structured daily routine, promoting consistency and stability for children's emotional development.
- Communicated effectively with parents regarding children's progress, behavior, and needs to ensure alignment on care strategies.
- Managed household tasks related to childcare, including meal preparation and maintaining cleanliness in play areas.
- Assisted with homework and educational projects, enhancing children's learning experiences outside of formal education settings.
Drug and Alcohol Technician
NorthStar Regional Treatment Center
Albertville, MN
11.2022 - 12.2023
- Maintained accurate documentation of client progress in electronic health records systems.
- Collaborated with multidisciplinary teams to coordinate care and resources for clients.
- Provided crisis intervention support to stabilize clients during critical situations.
- Responsible for taking vitals and knowing how to read and administer medication.
Waitress/Delivery Driver
Troubles Restaurant & Bar
Howard Lake, MN
05.2020 - 01.2023
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, reducing wait times and enhancing customer satisfaction.
- Trained new staff on restaurant procedures, improving team performance and service consistency.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Handled cash transactions accurately, maintaining financial integrity during shifts.
Education
Associate of Science - Psychology
Anoka-Ramsey Community College
Minneapolis, MN01-2026
Skills
- Strong work ethic
- Attention to detail
- Professional boundaries
- Customer service
- Data entry
- Adaptability
- Computer skills
Timeline
Painter
Advanced Volumetric Alliance
08.2025 - Current
Crew Member
Panera Bread
01.2025 - 09.2025
Nanny
The Grant Family
01.2024 - 09.2024
Drug and Alcohol Technician
NorthStar Regional Treatment Center
11.2022 - 12.2023
Waitress/Delivery Driver
Troubles Restaurant & Bar
05.2020 - 01.2023
Associate of Science - Psychology
Anoka-Ramsey Community College