Erica Swanson
Sierra Vista,AZ
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
15
15
years of professional experience
Work History
Front Desk Receptionist/Dental Assistant
Cochise Childrens Dental Center
02.2019 - Current
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Performed general chair-side duties for pediatric dentistry.
- Took dental images following strict patient protection rules, applying lead aprons.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Executive Assistant
The Evans Administration
01.2009 - 12.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for senior management
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Personal Assistant
Celebrity
01.2010 - 03.2013
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Attended meetings, took notes and tracked action items.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Facilitated transportation to and from appointments.
- Manage social media accounts
- Entrusted to manage confidential and sensitive matters
Education
Photography
Cochise College
Sierra Vista, AZ2014
Dental Assistant Certification
Bryman College
SeaTac, WA05.2001
Skills
- Personable Communication
- Goal Minded
- Logistics and Schedule Management
- Dependable Employee
- Organizational, and coordination skills
- Administration Management
- Coordination of Administrative Activities
- Travel Arrangement Coordination
- Problem Resolution
- Social Media Knowledge
Timeline
Front Desk Receptionist/Dental Assistant
Cochise Childrens Dental Center
02.2019 - Current
Personal Assistant
Celebrity
01.2010 - 03.2013
Executive Assistant
The Evans Administration
01.2009 - 12.2023
Photography
Cochise College
Dental Assistant Certification
Bryman College
Similar Profiles
Jennifer Perez LopezJennifer Perez Lopez
Dental Assistant at Childrens Dental CenterDental Assistant at Childrens Dental Center
Fallon AlswaittiFallon Alswaitti
Intern at The Childrens Dental CenterIntern at The Childrens Dental Center
Laura ArellanoLaura Arellano
Patient Coordinator at Childrens Dental CenterPatient Coordinator at Childrens Dental Center
Owen OstheimerOwen Ostheimer
Waitstaff at Olive GardenWaitstaff at Olive Garden
Tresca Schmidt-PaparoTresca Schmidt-Paparo
Caregiver at Via EleganteCaregiver at Via Elegante