Erica Tenner
Vicksburg,MS
Summary
Professional with strong background in coaching, equipped to drive team success and foster individual growth. Skilled in strategic planning, performance analysis, and motivational techniques. Known for flexibility, reliability, and unwavering focus on achieving results through collaboration and adaptability. Proficient in developing tailored training programs, building rapport, and enhancing team dynamics.
Overview
19
19
years of professional experience
Work History
Food and Consumable Coach
Walmart
Vicksburg, MS
11.2013 - Current
- Assisted in developing training programs for the associates to enhance skills and performance.
- Collaborated with team members to evaluate associates strengths and areas for improvement.
- Supported the implementation of practice focused on teamwork and strategy execution.
- Observed and provided feedback on individual performances during work activities.
- Guiding associates in identifying and achieving the company's financial goals through tailored strategies.
- Implemented feedback mechanisms to continuously improve the company's satisfaction and engagement strategies.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice would be provided to my team members and associates at all times.
- Conducted regular portfolio reviews to ensure alignment with changing company needs.
- Collaborated with cross-functional teams to create innovative financial solutions for the company.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Developed strong relationships with clients through regular communication and excellent customer service.
- Analyzed market trends to provide informed recommendations for investment opportunities.
- Developed comprehensive financial plans aligning with the company's objectives and risk tolerance.
Store Manager
Uniform Shop
Vicksburg, MS
03.2010 - 06.2013
- Managed daily store operations, ensuring optimal customer service and operational efficiency.
- Led staff training initiatives to enhance product knowledge and improve sales performance.
- Implemented inventory management systems to streamline stock control and reduce discrepancies.
- Analyzed sales data to identify trends, driving strategic merchandising decisions.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Restaurant Manager
Harlow's Casino
Greenville, MS
05.2007 - 02.2009
- Oversaw daily operations, ensuring efficient workflow and high service standards.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented cost-control measures, enhancing profitability without sacrificing quality.
- Developed and maintained relationships with suppliers to secure favorable terms.
- Managed inventory levels, optimizing stock turnover rates and reducing waste.
Education
Associate of Applied Science - Certified Medical Assistant
Virginia College
Jackson, MS05-2014
High School Diploma -
South Delta High School
Rolling Fork, MS05-2004
Skills
- Effective communication
- Safety awareness
- Group leadership
- Personable and friendly
- Building relationships
- Team development
- Interpersonal relationships
- Collaborative approach
- Ethics and integrity
- Personal development
- Safety protocols
- Motivational leadership style
Timeline
Food and Consumable Coach
Walmart
11.2013 - Current
Store Manager
Uniform Shop
03.2010 - 06.2013
Restaurant Manager
Harlow's Casino
05.2007 - 02.2009
Associate of Applied Science - Certified Medical Assistant
Virginia College
High School Diploma -
South Delta High School