Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Thompson

Cincinnati,OH

Summary

Logistics and supply chain professional skilled in the improvement of supply chain operations to increase efficiency. Extensive background the field. Offering several years of experience in data collection, analysis and documentation. . Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

5
5
years of professional experience

Work History

Logistics Controller

Jurgensen Companies
Cincinnati, OH
02.2023 - Current
  • Managed the logistics and scheduling of 150-200 dump truck operations daily, ensuring efficient delivery to job sites throughout both northern and southern Ohio.
  • Maintained consistent communication with foreman, supervisors, and owner operators.
  • Developed job-specific geo-zones in the system.
  • Managed a fleet of six heavy equipment drags, ensuring timely delivery of machines to job sites.
  • Safely relocated and secured more than 30 pieces of equipment daily, completing all required documentation on the ODOT permit website
  • Provided round-the-clock availability and weekend support for troubleshooting purposes

Logistics Assistant

TQL
Cincinnati, OH
06.2020 - 01.2022
  • Monitored delivery status to ensure timely deliveries were made on schedule.
  • Resolved discrepancies between physical inventories against system data records.
  • Provided support in handling day-to-day operational issues related to logistics and inventory management.
  • Coordinated with vendors, carriers, and customers to manage freight costs and transit times.
  • Maintained accurate records of incoming and outgoing shipments.
  • Communicated regularly with suppliers concerning order status updates and changes in product availability and delivery dates.
  • Ensured compliance with applicable laws and regulations regarding international trade operations.

Administrative Assistant

Anthony Vince Admin Offce
Cincinnati, OH
07.2019 - 11.2020
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Maintained inventory in supply closet to prevent shortages.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Managed social media platform for all salons using content calenders.
  • Personally responding to all client complaints via email.

Education

BBA - Business Administration And Management

DeVry University
Villa Park, IL
11-2024

Associates Degree in Education - Early Childhood Education

University of Cincinnati
Cincinnati, OH
08.2021

High School Diploma -

Monroe High School
Monroe, OH
05.2018

Skills

  • Customer Service
  • Memorization
  • Ability to perform under pressure
  • Controlling emotion in stressful situations
  • Leadership

Timeline

Logistics Controller

Jurgensen Companies
02.2023 - Current

Logistics Assistant

TQL
06.2020 - 01.2022

Administrative Assistant

Anthony Vince Admin Offce
07.2019 - 11.2020

BBA - Business Administration And Management

DeVry University

Associates Degree in Education - Early Childhood Education

University of Cincinnati

High School Diploma -

Monroe High School
Erica Thompson