Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erica Torres

Houston,TX

Summary

Skilled in leading teams at Trulucks Restaurant Group to elevate service standards, showcasing exceptional interpersonal and project management abilities.

Customer-focused Maitre D' with Number years of fine dining experience and strong knowledge and interest in food and beverages. Establishes rapport with guests by providing exceptional hospitality to meet highest standards. Assesses and adapts to current practices to complete tasks faster and more efficiently and motivates teams to sustain exceptional levels of performance.

Diligent Desired Position with background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Demonstrated strong communication and multitasking skills.

Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.

Overview

18
18
years of professional experience

Work History

Logistics Consultant

Self Contracted
03.2019 - 02.2023
  • Developed customized logistics solutions for clients, addressing unique challenges and requirements specific to their industries.
  • Led process improvement initiatives within the organization, streamlining workflows and enhancing overall operational efficiency.
  • Coordinated closely with suppliers, carriers, customs brokers, and other stakeholders in the logistics process to resolve any issues promptly and maintain seamless operations.
  • Analyzed historical shipment data to identify trends or patterns that could inform future planning efforts or reveal opportunities for optimization.

Matre’d

Trulucks Restaurant Group
08.2008 - 12.2018
  • Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
  • Trained, coached and evaluated subordinates to raise performance to company standard.
  • Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience.
  • Spoke clearly and persuasively in positive or negative situations and responded well to questions.

Junior Legal Secretary

McGuire, Grealish and McZeal
07.2006 - 12.2009
  • Maintained attorney calendars through efficient scheduling of appointments and deadlines related to cases or transactions.
  • Developed strong relationships with courthouse personnel through professional interactions during filings or other necessary visits to facilitate efficient completion of tasks at hand.
  • Streamlined office operations by implementing effective filing systems for easy access to legal records.
  • Contributed to the recruitment process by scheduling interviews, processing background checks, and maintaining candidate information within the firm''s applicant tracking system.

Data Entry Clerk

Harris County Hospital District
04.2005 - 07.2006
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Education

University of Houston, Downtown
Houston, TX

Associates Degree - Elementary Education

Houston Community College
Houston, TX
01.2009

Skills

  • Logistics Analysis
  • Warehouse Management
  • Sourcing and Procurement
  • Demand forecasting
  • Transportation Management
  • Distribution planning
  • Shipping and receiving
  • Documentation
  • Shipping Documentation
  • Order Fulfillment
  • Vendor Relationship Management

Languages

English and Spanish
Full Professional

Timeline

Logistics Consultant

Self Contracted
03.2019 - 02.2023

Matre’d

Trulucks Restaurant Group
08.2008 - 12.2018

Junior Legal Secretary

McGuire, Grealish and McZeal
07.2006 - 12.2009

Data Entry Clerk

Harris County Hospital District
04.2005 - 07.2006

University of Houston, Downtown

Associates Degree - Elementary Education

Houston Community College
Erica Torres