Erica Tullison
Kenner,Louisiana
Summary
Dedicated Housekeeper experienced in basic housekeeping duties including changing sheets and towels, restocking toilet supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Skilled housekeeper with 3 years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies. Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
14
14
years of professional experience
Work History
Housekeeper
Bellevue Inn
09.2011 - 10.2017
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Interacted pleasantly with clients and guests when performing daily duties.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels
Front Desk Receptionist
Red Roof Inn Hotel
11.2006 - 03.2011
- Operated cash register, collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find necessary store items.
- Properly verified customer identification for alcohol or tobacco purchases.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Housekeeper
Park Place Hotel
04.2004 - 11.2006
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Interacted pleasantly with clients and guests when performing daily duties.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Sorted, laundered and put away various laundry items
- Scrubbed floors with special cleaners and equipment to achieve deep clean
- Washed and put away kitchen dishes, utensils and glassware
- Ran special errands, including retrieving dry cleaning and making requested purchases
- Worked on cleaning team to service hotels, offices, and other commercial buildings
- Adhered to professional house cleaning checklist
Education
High School Diploma -
Booker T Washington High School
Memphis, United States05.1989
Skills
- Learning Strategies
- Quality Control Guidelines
- Strong Interpersonal Skills
- Housekeeping
- Cleaning
- Dusting
- Cleaning Methods
- Laundry
- Chemical Cleaning
- Vacuuming and Sweeping
- Folding Clean Laundry
- Mopping and Sweeping
- Vacuuming
- Supply Inventory Management
- Window Cleaning
- Infection Control
- Quality Assurance
- Childcare support
- Ironing and folding
- Pest control awareness
- Deep cleaning expertise
- Carpet cleaning
- Bathroom cleaning
- Eco-friendly Cleaning
- Exceptional communicator
- Customer-Oriented
- Fluent in [Language]
- Hospitality background
- Floor scrubber machines
- Resident support
- Ceiling fan cleaning
- Dusting furniture
- Complex Problem-Solving
- Physically strong
- Teamwork
- Budget Control
- Health and safety compliance
- Chemical Handling
- Folding clean laundry
- Vacuuming and sweeping
- Quality Assurance Controls
- Window Washing
- Building Maintenance
- Ordering cleaning supplies
- Mopping and sweeping
- Hazardous chemical training
- Cleaning and organizing abilities
- Customer service-focused
- Tile and grout care
- Interior and exterior cleaning
- Excellent oral and written communication
- Sorting and washing laundry
- Cleaning bathrooms
- Waste disposal
- Residential Cleaning
- Cleaning techniques
- Restroom detailing
- Guest Relations
- Customer Service
- Laundry Management
- Bed making proficiency
- Pet care assistance
- Kitchen Cleaning
- Meeting Room Preparation
- Restroom Servicing
- Inventory Control
- Health Standards Compliance
- Floor Vacuuming
- Repair Service Coordination
- Quality Control
- Supply Restocking
- Supply Replenishment
- Safe Chemical Handling
- Stain Removal
- Professional Demeanor
- Commercial Equipment Operation
- Data Entry
- Process Improvement
- Supply Stocking
- Multitasking
- Problem-solving aptitude
- Room Maintenance Scheduling
- Reliability
- Work Planning and Organization
- Upholstery Cleaning
- Rug and Carpet Cleaning
- Continuous Improvement
- Self Motivation
- Attention to Detail
- Germicide Application
- Written Communication
- Organizational Skills
- Storage Area Management
- Adaptability
- Lost and Found Management
- Multitasking Abilities
- COVID-19 Safety Procedures
- Adaptability and Flexibility
- Computerized Maintenance Management
- Staff Training
- Team building
- Equipment Disinfection
- Deep Cleaning Protocols
- Excellent Communication
- Team Support and Collaboration
- Professionalism
- Sweeping and Mopping
- CDC Sanitation Guidelines
- Time Management
- Interpersonal Skills
- Professional and Courteous
Timeline
Housekeeper
Bellevue Inn
09.2011 - 10.2017
Front Desk Receptionist
Red Roof Inn Hotel
11.2006 - 03.2011
Housekeeper
Park Place Hotel
04.2004 - 11.2006
High School Diploma -
Booker T Washington High School
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