Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Erica Valdovinos

Fontana,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and reliable, taking pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

Impact Health
11.2020 - 08.2023
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
  • Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
  • Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.
  • Increased overall patient satisfaction through exceptional customer service during the screening process, addressing questions or concerns promptly.

Server

Olive Garden Restaurant
10.2016 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Bachelor of Science - Nursing

West Coast University
Ontario, CA
06.2024

Associate of Arts - Social And Behavioral Sciences

Chaffey College
Rancho Cucamonga, CA
05.2019

Associate of Arts - Mathematics And Science

Chaffey College
Rancho Cucamonga, CA
05.2019

Skills

  • Basic Life Support
  • Advanced Life Support
  • Critical decision-making skills
  • CPR/AED
  • Vital signs monitoring
  • Service prioritization

Certification

  • BLS
  • ACLS
  • Emergency Medical Technician

Languages

English
Spanish

Timeline

Emergency Medical Technician

Impact Health
11.2020 - 08.2023

Server

Olive Garden Restaurant
10.2016 - 05.2023

Bachelor of Science - Nursing

West Coast University

Associate of Arts - Social And Behavioral Sciences

Chaffey College

Associate of Arts - Mathematics And Science

Chaffey College

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Erica Valdovinos