Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erica Varela

Oakland,CA

Summary

I am a well-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Also quick-learning team player with effective communication and organization skills.

Overview

8
8
years of professional experience

Work History

Pest Control Technician

Orkin Pest Control
01.2024 - 08.2024
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
  • Prepared detailed reports to provide information on pest activity and recommend corrective actions.

Barista

Starbuck Coffee
02.2023 - 12.2023
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Used POS system to accurately enter orders and process payments.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Temp Recptionist

Hospitality House-community Shelter
12.2022 - 02.2023
  • Scheduled appointments, communicated with clients, and updated client records. I also answered phone and directed incoming calls to correct offices promptly.
  • Managed multiple tasks and maintained confidentiality of information regarding clients and company.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Assisted onboarding clients who only spoke Spanish and securing paperwork completion.

Maintenance Supervisor

Berry Clean
10.2021 - 04.2022
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.

Butcher

The Good Life Grocery
04.2018 - 03.2021
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Identified cuts of meat, grading and pricing accordingly.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Reordered low-stock items to maintain output. And trained new employees on proper meat-cutting techniques and safety measures.
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
  • Prepared and cooked meat products to provide customers with samples and test product quality.

Retail Sales Associate

Bye-Bye San Francisco
01.2017 - 12.2017
  • I used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • We all maintained clean sales floor and straightened and faced merchandise.
  • In the mornings i balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Trained and supervised new employees to use selling strategies and apply best practices. And developed professional relationships with customers to increase loyalty, retention and rapport.

Education

High School Diploma -

Oppertunities For Learning
06.2015

Skills

  • Key holder experience
  • Creative problem solving
  • Administrative support
  • Payment Processing
  • Good Telephone Etiquette
  • Dependable and Responsible
  • Staff Education and Training
  • Dependable and reliable
  • Safety precautions and procedures

Languages

Spanish
Professional Working

Timeline

Pest Control Technician

Orkin Pest Control
01.2024 - 08.2024

Barista

Starbuck Coffee
02.2023 - 12.2023

Temp Recptionist

Hospitality House-community Shelter
12.2022 - 02.2023

Maintenance Supervisor

Berry Clean
10.2021 - 04.2022

Butcher

The Good Life Grocery
04.2018 - 03.2021

Retail Sales Associate

Bye-Bye San Francisco
01.2017 - 12.2017

High School Diploma -

Oppertunities For Learning

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