Erica Vargas
San Jose,CA
Summary
Results-driven inventory management specialist known for exceptional customer service and effective team collaboration. Committed to driving operational excellence and ensuring optimal product availability to enhance customer satisfaction. Willing to train and excellent team player.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Stock Associate
DDs Discount
San Jose, CA
11.2024 - Current
- Organized incoming merchandise deliveries in designated storage areas, enhancing retrieval efficiency.
- Stocked shelves to ensure product availability for customers.
- Maintained cleanliness and orderliness of stockroom and sales floor areas.
- Assisted customers in locating products and addressing inquiries, improving overall shopping experience.
- Collaborated with team members to execute store promotions and visual displays, driving customer engagement.
- Followed company policies for safety, security, and loss prevention practices.
- Facilitated merchandise movement to ensure product availability on sales floor. from backroom storage areas to sales floor locations to replenish stock levels.
- Carried out duties within a fast-paced retail environment, providing organized stocking methods and plans.
Department Lead with Keys
Factory 2 U
San Jose, California
11.2013 - 12.2018
- Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
- Oversaw department schedule, projects and quality standards.
- Monitored employee performance and provided feedback to ensure job expectations were met.
- Trained new employees on company policies and operational procedures.
- Provided training and guidance to new employees on policies and procedures.
- Coordinated with other departments to ensure efficient workflow across the organization.
- Executed stock rotation procedures to maintain product freshness and minimize waste. and inventory placement.
- Handled shift overstock, restocking, and inventory control.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Analyzed operational trends to identify areas for improvement in efficiency or cost savings.
- Put together special displays and coached employees on latest promotions.
- Resolved customer complaints in a timely manner by identifying root causes of issues.
- Performed opening and closing duties as part of management team and handled cash management.
Education
High School Diploma -
William C. Overfelt High School
San Jose, CA05-2011
Skills
- Inventory control
- Inventory management
- Merchandise stocking
- Retail safety compliance
- Safety procedures
- Customer service
- Team collaboration
- Time management
- Problem solving
- Adaptability to change
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Stock Associate
DDs Discount
11.2024 - Current
Department Lead with Keys
Factory 2 U
11.2013 - 12.2018
High School Diploma -
William C. Overfelt High School