Erica Vega
Lehigh Acres,United States
Summary
Customer service professional with 4+ years of experience, excels in enhancing customer experience and driving sales. Proven skills in communication, problem solving, and merchandising, complemented by a knack for identifying customer trends and implementing loss prevention strategies. With a track record of increasing customer loyalty through personalized interactions, this individual is poised for continued success in customer-oriented roles.
Overview
2
2
years of professional experience
Work History
cashier
walmart
Fort Myers, FL
08.2022 - Current
- Maximizing customer satisfaction through efficient and friendly cashier service, ultimately contributing to increased customer loyalty and repeat business for Walmart
- Implementing loss prevention strategies to minimize theft and ensure the security of cash transactions at the cashier stations.
Cashier Seasonal
homegoods
Fort Myers, FL
08.2023 - 04.2024
- Enhancing customer experience by suggesting complementary products and upselling opportunities at the cash register
- Providing a warm and welcoming atmosphere by engaging in friendly conversation with customers during checkout, creating a positive shopping experience that encourages repeat visits
- Identifying trends in customer purchases and suggesting new product offerings to management for consideration, in order to drive sales and meet customer demands effectively.
Education
High School Diploma - General Studies
Pennfoster
Scranton, PA01.2022
Skills
- Experienced
- Customer Service
- Cleaning and sanitizing
- Cash Handling
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Customer Relations
- Cash Register Operation
- Order Taking
- Cash Management
- Basic Math Competence
- POS Systems
- Problem-Solving
- Reliable and Responsible
- Active Listening
- Professionalism
- Team Collaboration
- Basic Mathematics
- Inventory Stocking
- Microsoft Office
- Retail Operations
Personal Information
Age: 19
Timeline
Cashier Seasonal
homegoods
08.2023 - 04.2024
cashier
walmart
08.2022 - Current
High School Diploma - General Studies
Pennfoster