Erica Wakefield
Travelers Rest,SC
Summary
Professional sales specialist bringing strong ability to drive revenue growth through strategic planning, client relationship management, and effective communication. Skilled in identifying market opportunities, negotiating deals, and delivering compelling sales presentations. Consistently contributes to team success with focus on collaboration, adaptability, and achieving measurable results. Recognized for reliability and ability to thrive in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Sales Specialist
Spectrum
05.2024 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Set and achieved company defined sales goals.
- Developed, maintained and utilized diverse client base.
Sales Specialist
Metro by T-Mobile
01.2023 - 04.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
Bartender
Dolce
01.2017 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Assembly
Magna Drive
08.2017 - 09.2017
- Ending job because supervisor was flirting with me and made me uncomfortable...
Manager
TeamApple Shoes & Apparel
11.2014 - 02.2017
- Cashier, inventory, stocker
Education
No Degree - Nursing
Piedmont Technical College
Greenville,SC07.2018
High School Diploma -
Emerald High School
06.2000
Skills
- Quick learner
- Teamwork
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Team collaboration
- Sales expertise
- Cash handling
Awards
Certified Bartender, 07/28/16
Timeline
Sales Specialist
Spectrum
05.2024 - Current
Sales Specialist
Metro by T-Mobile
01.2023 - 04.2024
Assembly
Magna Drive
08.2017 - 09.2017
Bartender
Dolce
01.2017 - 01.2023
Manager
TeamApple Shoes & Apparel
11.2014 - 02.2017
No Degree - Nursing
Piedmont Technical College
High School Diploma -
Emerald High School
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