Veteran Program Analyst versed in ongoing program evaluations and eager for new professional challenges. Highly effective at reviewing and validating data, conducting complex reviews and assessing program operations.
Hi, I’m
Erica Walls Ikeh
Laurel,MD
Summary
Overview
7
years of professional experience
Work History
Bureau Of Economic Analysis
Management and Program Analyst
2019.06 - Current (5 years & 3 months)
Job overview
- Analyzed unstructured information to derive key insights.
- Reviewed program implementation plans to assess risk and feasibility.
- Validated results and performed quality assurance to assess accuracy of data.
- Helped solve diverse program problems with in-depth analysis.
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Created and optimized records management strategies to coordinate and protect information.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Bureau Of Economic Analysis
Training and Support Analyst
2016.08 - 2019.06 (2 years & 10 months)
Job overview
- Provided coaching and mentoring to employees.
- Trained and mentored new personnel hired to fulfill various roles.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Facilitated virtual, in-person and blended learning sessions.
- Developed and implemented successful onboarding program.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Built and maintained professional relationships with vendors and suppliers.
- Created and oversaw compliance training programs for operations.
- Designed and delivered web-based, self-directed learning materials.
- Worked with vendors to customize courseware to accommodate business needs.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
Education
Liberty University Lynchburg, VA
Ph.D. from Industrial And Organizational Psychology
05.2027
University Overview
Marymount University Arlington, VA
Master of Arts from Forensic And Legal Psychology
05.2017
University Overview
Skills
- Team Goals
- Employee Performance Management System
- Compliance Requirements
- Professional Development
- Industry Trends
- Process Improvement Initiatives
- Administrative Management
- Government Missions
Timeline
Management and Program Analyst
Bureau Of Economic Analysis
2019.06 - Current (5 years & 3 months)
Training and Support Analyst
Bureau Of Economic Analysis
2016.08 - 2019.06 (2 years & 10 months)
Liberty University
Ph.D. from Industrial And Organizational Psychology
Marymount University
Master of Arts from Forensic And Legal Psychology
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