Erica Whitehead
Mineral Wells,TX
Summary
Program Lead/Senior Recruiter/Client Management/Human Resources
Highly accomplished Senior Recruiter with over 10 years of experience in technical and non technical roles. Adept at reviewing all applications, conducting recruiter interviews and creating job descriptions. Friendly and efficient with flexible schedule. Results-focused Technical Recruiter committed to client service and creative recruitment strategies. Successfully identifies and closes top industry talent.
Overview
12
12
years of professional experience
Work History
Senior Technical Recruiter
ManpowerGroup Solutions - RPO (Synoptek)
2022.09 - 2023.03
- Full Desk Recruiting, successfully managed 15 plus "hard to fill" reqs.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Maintained communication and relationships with candidates and hiring managers, creating positive hiring process
- Serve as consultant and partner to hiring managers staying current on business and market trends, assisting on both strategic and tactical level
- Weekly meeting with client and team members to discuss challenges, brainstorm, share ideas and candidate profiles.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
Program Delivery Lead
ManpowerGroup Solutions - RPO (Corelogic)
2021.09 - 2022.09
- Led team of senior recruiters, technical recruiters, and sourcers; consistently meeting or exceeding goals.
- Educate new members; recruiting, diversity and inclusion, process and technologies.
- Collaborated with the team weekly to create a culture of belonging, strengthen skills, business knowledge, market trends, and equitable recruiting practices.
- Partner with client leaders to improve on process improvement and execution.
- Worked well in a team setting, providing support and guidance.
- Manage client relationships and expectations.
Senior Recruiter
ManpowerGroup Solutions - RPO (Corelogic)
2017.08 - 2021.08
- Built and maintained pipeline of qualified candidates through proactive sourcing, direct sourcing, social media and networking
- Collaborwith the internal HR team to manage compensation expectations.
- Managed full cycle recruiting process from initial sourcing and screening through offer negotiations activity.
- Results oriented consistently meeting or exceeding hiring goals across four business units; entry, executive, leadership, technical and non technical.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Advised managers on best practices to maintain compliance with applicable laws.
Senior Recruiter
ManpowerGroup Solutions - RPO (Heineken)
2016.09 - 2017.02
- Created and maintained positive relationships with hiring leaders in multiple lines of business and locations
- Provide fully vetted candidates to hiring managers; based on behavioral interview, Wonderlic, and Predictive Index assessment
- Conduct briefing sessions to prepare candidates for complex interview processes; coordinate and schedule multi round interviews
- Operated and maintained applicant tracking and candidate management systems.
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
Senior Recruiter
ManpowerGroup Solutions - RPO (Rotoplas)
2016.06 - 2016.08
- Served as SME to hiring managers and leaders located in Mexico to educate and train on interviewing, hiring, and employment laws in America
- Created and implemented interviewing and hiring process for hiring managers
- Daily stand up with the HR team in Mexico to discuss recruiting strategies, progress and challenges
- Completed contract three months earlier than expected.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Human Resource Manager
AutoStar Solutions
2011.05 - 2015.05
- Responsible for all Human Resource and Recruiting; managing a full spectrum of HR operations, systems and programs
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Managed and updated PTO, COBRA, FMLA, Unemployment and worker’s compensation claims
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Maintained personnel records, file management and employee relation issues
- Worked in collaboration with department managers to create and refine hiring goals and objectives reducing turnover rate by 33% over a three-year period
- Proactively sought out unique low-cost recruiting techniques, reducing annual budget by $12,000
- Established company’s performance management process, ensuring annual assessment for all employees, reducing turnover
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Education
High School Diploma -
Mesa
Irving, TXSkills
- Talent Assessment
- Client Requirements
- Records Management
- Technical Recruiting
- Offer Negotiations
- Technical Positions
- Assessments and Qualifications
- Job Description Creation
- Technical Requirements Understanding
- Boolean Searches
- Candidate Sourcing
- IT Market Understanding
- IT Recruitment Trends
Timeline
Senior Technical Recruiter
ManpowerGroup Solutions - RPO (Synoptek)
2022.09 - 2023.03
Program Delivery Lead
ManpowerGroup Solutions - RPO (Corelogic)
2021.09 - 2022.09
Senior Recruiter
ManpowerGroup Solutions - RPO (Corelogic)
2017.08 - 2021.08
Senior Recruiter
ManpowerGroup Solutions - RPO (Heineken)
2016.09 - 2017.02
Senior Recruiter
ManpowerGroup Solutions - RPO (Rotoplas)
2016.06 - 2016.08
Human Resource Manager
AutoStar Solutions
2011.05 - 2015.05
High School Diploma -
Mesa
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