Erica Williams
Waukesha,WI
Summary
20+ years of experience developing and coordinating products and initiatives across banking, financial services, military manufacturing and retail industries. Excels at managing production calendars, budgets, brand strategy, and departmental partnerships. Consistently recommends unique product features and receives approval from management and stakeholders. Subject matter expert in technical aspects of trim products; collaborates with cross-functional teams on incorporating complex concepts. Deep experience in data analysis projects.
Overview
19
19
years of professional experience
Work History
Business Analyst
Harley Davidson Motor Company
Wauwatosa , WI
2022.08 - Current
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Analyzed existing systems and processes to identify areas of improvement.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Assisted in developing training materials for internal staff on new products or services.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Community Liaison - Part-time
State of Wisconsin
Milwaukee , WI
2014.07 - Current
- Coordinated care for at-risk populations such as geriatric individuals with no family
- Used contact tracing to identify and connect at-risk individuals with needed healthcare services
- Completed and finished all tasks, required paperwork and other job duties, adhering to deadlines to avoid delays
- Monitored processes and recommended methods for improvement
- Works effectively with participants in maintaining financial eligibility by keeping record of when Medicaid reviews are due.
Associate Licensing Analyst
Harley Davidson Motor Co.
Wauwatosa , WI
2021.11 - 2022.08
- Prioritized and organized tasks to efficiently accomplish service goals.
- Spearheaded various product development initiatives, projects and duties.
- Reviewed designs to determine compliance with industry standards and regulations.
- Collaborated with external vendors on customizing existing products according to client specifications.
- Researched patents, copyrights and trademarks, avoiding infringement issues.
- Followed up with licensees to verify adherence to requirements.
- Maintained current knowledge of relevant statutes, regulations, policies, and procedures.
Program Financial Analyst
DRS Technologies
Milwaukee , WI
2019.01 - 2019.12
- Provided leadership for the Financial and Program Analysis management for program managers
- Financial point-of-contact for international development projects
- Establish, develop and maintain effective business relationships with internal customers
- Maintains and updates revenue and gross margins monthly utilizing various software applications
- Support for all areas of budgeting, finance, cost accounting and reporting
- Established estimates at completion (EAC) to monitor risks and opportunities.
- Evaluated complex financial information from multiple sources to make sound recommendations.
Customer Product Development Coordinator
Avery Dennison Corporation
Menomonee Falls , WI
2015.01 - 2018.01
- Spearheaded various product development initiatives, projects and duties.
- Documented completed work to meet internal compliance standards and achieve favorable audit results.
- Conducted periodic reviews of inventory levels at warehouses and distributorships.
- Assessed projects against budgets and timelines, keeping team and assignments on task.
- Coordinated marketing events for showcasing product and service offerings.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Prepared reports summarizing key findings from market research activities.
- Established timelines for each phase of product development process.
- Collaborated with external vendors on customizing existing products according to client specifications.
- Monitored competitor activity related to product features and pricing structures.
- Tracked progress of projects against defined milestones and budgets.
- Led and contributed to product development brainstorming sessions and ideation.
- Created detailed project plans for each product launch, outlining tasks, timeline, resources and budget requirements.
- Negotiated with vendors to obtain most cost-effective pricing for product distribution.
- Assisted in the development of new product ideas and concepts.
Senior Account Specialist
Avery Dennison Corporation
Menomonee Falls , WI
2005.01 - 2015.01
- Coordinated client services among sales staff, account directors, and manufacturers including global fabrication and product development; arranged sampling, format setup, item specification, and weaving instruction verification
- Instructed clients on EDI data structure and on-boarded clients; decreased opportunity for manual key-in errors
- Organized product development trackers and led sales team in pricing; improved efficiency and decreased cost of unnecessary inventory overages/shortages.
- Documented customer interactions in order tracking systems for future reference.
- Monitored competitor activities and market trends to identify opportunities for improvement.
- Developed stakeholder communications and training in support of process implementation.
Education
Bachelor of Science in Human Resources Management -
Upper Iowa University
Associate of Science in Business Administration -
Upper Iowa University
Skills
- Data Analysis
- Budgets
- Google Sheets
- DeltekCostPoint
- EDI Data Structure
- SAP
- Calendar Management
- Cross Functional Teams
- Product Development
- Project Management
- Microsoft Office Suite
Personal Information
Title: Project Coordinator
Timeline
Business Analyst
Harley Davidson Motor Company
2022.08 - Current
Associate Licensing Analyst
Harley Davidson Motor Co.
2021.11 - 2022.08
Program Financial Analyst
DRS Technologies
2019.01 - 2019.12
Customer Product Development Coordinator
Avery Dennison Corporation
2015.01 - 2018.01
Community Liaison - Part-time
State of Wisconsin
2014.07 - Current
Senior Account Specialist
Avery Dennison Corporation
2005.01 - 2015.01
Bachelor of Science in Human Resources Management -
Upper Iowa University
Associate of Science in Business Administration -
Upper Iowa University
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