Efficient and thorough in ensuring compliance with regulatory standards, possessing strong analytical and problem-solving skills. Demonstrated ability to conduct risk assessments, monitor internal controls, ad develop effective control strategies. Consistently achieve accurate and timely results through methodical approach. Track record of enhancing operational efficiency and fostering team collaboration. Demonstrates solid work ethic and expertise in maintaining organizational integrity.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Staff Action Control Officer/Editor
Department of the Army
07.2004 - Current
Staff Action Control Officer (SACO); Tracks and processes taskers and other actions in ETMS2. Successful working knowledge of ETMS2 tool. Serves as the principal task management advisor to the G-2 Intelligence staff directorates and Office of Primary Responsibility (OPR).
Serve as the Subject Matter Expert (SME) / G2 manager for the ETMS2 application. Oversee the staff management process, consisting of four main parts: creating the task, assigning the task to an OPR, ensuring the proper format of task documents, and coordinating task closure.
Serve as the liaison between HQDA, ARNG, and any internal/external task coordination for the DCS G2 or higher.
Serves as documentation, publication, and tasking SME to the G-2 staff and Leadership supporting the Staff Action Control Office, Management Services Directorate, ODCS, G-2.
Provides professional and administrative support for the Headquarters, G-2, by coordinating and tracking DCS and higher staff actions, performing all office management duties jointly and independently, to include functions that enhance administrative, communication, staffing, and organizational effectiveness.
Work with the OPR/Action Officers to ensure timeliness, staff synchronization quality of products, and succinct coordination prior to the Senior Leader Approval Process (SLAP).
Assist in the editorial review on correspondence, documents, briefings, and reports developed in the organization, analyzing for correct content, format, and presentation of draft and final products.
Review the content of reports and briefings for clarity and whether facts support recommendations and conclusions, verify the accuracy of statistics and suggest how tabular material can be effectively presented.
Work closely with action officers to identify the need for clarifying existence or providing additional information and provide individualized guidance on how to produce the necessary revisions, analyses and recommendations.
Provide writing guidance to advise action officers on how to recognize and correct common errors and weaknesses in writing and briefing preparation. Ensuring staffing products meets Army Regulations, policy notices, and internal approval policies.
Manage up to date on higher headquarters writing style and formats keeping action officers in the G-2 advised. Perform quality control checks on products before managing tasks; serve as final reviewer.
Facilitate, coordinates, tracks, monitors, and documents all mandatory training for G-2 Military, Civilian.
Reviewed, revised, rewrote, and edited Army National Guard (ARNG) correspondence for grammatical content and formatting to assure that everything assigned is in accordance with the Department of Defense (DoD), Headquarters, Department of the Army (HQDA), National Guard Bureau (NGB), and ARNG policies, guidance, and regulations daily. The deliverables are documents that are clear, concise, and grammatically correct based mainly on Army style writing requirements, and executive level readability. The performance standards for all assigned tasks will be timeliness (based on the organization’s processing rules) and quality of documents.
Identify, accept, and route new EMTS2 tasks immediately upon arrival in the SGS Administrative (Admin) queue and complete the action within one business day of receipt. EMTS2 Tasks shall be reviewed and redistributed within three business days of receipt.
Assess documents for clarity/readability, grammar, regulatory standards, and content flow; the contractor shall annotate using the Microsoft track changes feature. Identify the proper use of military style writing. For example: acronyms, wordiness, run-on sentences, appropriate length of sentences/paragraphs, passive voice, document formatting, use of first-person pronouns, and incorrect grammar. Developed clear and concise written communication findings and recommended editorial changes within three business days to the Staff Action Control Office (SACO) to facilitate necessary corrections.
Review, analyze, clarify, and recommend revision, if necessary, of any written products directly related to an assigned or specified task to the appropriate action officer (AO) or Office of Primary Responsibility (OPR). Review and edit correspondence and annotate grammatical, phrasing, and regulatory edits and return to AO or OPR for corrections. Monitor the progress of tasks and coordinate with the SACO, AO, OPR, and SGS Admin NCO to validate recommended changes and to expedite processing of the staff action. Acknowledge recommendations/processing requirements as identified by the government lead. Report the status of contentious actions to the SGS or Deputy SGS for immediate mediation. Upload and monitor required documents into EMTS2 to support tasks and close out all completed EMTS2 taskers.
Monitor the organization’s global network (TARC) for proposed announcements and disseminate to ARNG personnel via the Guard Knowledge Online (GKO) portal and via email.
Announcements shall be distributed no later than (NLT) two business days of receipt. Examine and edit proposed announcements for proper content, grammar, format, and punctuation (this includes verification of dates, times, places, possible ethic reviews, and hyperlinks) before securing authorization from government lead to publish on GKO portal/through email. Coordinate edits to proposed announcement with the OPR before publishing as needed. Release and disseminate official announcements daily, between 11:30am and 12:00pm to include any random announcements identified by the government lead. Proposed daily announcements are reviewed for Government review and approval by close of business days and posted only those announcements receiving final review and approval from the Secretary of the General Staff, Deputy of the General Staff (military or DA civilian) or other designated Government employee.
Review and conduct research in order to verify regulatory and organizational procedures are correct within the ARNG SGS SOP. Provide requirement support with subject matter expertise (SME) in support of the office SOP. Once final decision of SOP contents is approved by the Secretary and Deputy SGS, the contractor will provide editing to the overall document. Attend working groups and draft portions of the ARNG SGS SOP. Proofread the ARNG SGS SOP to ensure proper grammar, punctuation, and language is in accordance with ARNG policies and guidance.
Retain and account for the master copy of ARNG Memorandum 25-52 Staff Action Process and Correspondence Policies and Procedures. Assist in preparing and updating the master copy of the ARNG Memorandum 25-52. Review ARNG Memorandum 25-52 to ensure proper writing style, use of grammar, punctuation, format, and language in compliance with Army Regulation (AR) 25-50, Chief, NGB/Vice Chief, NGB and Executive Secretarial guidance.
Publish ARNG Memorandum 25-52 through the GKO portal once approved by the SGS.
Action Officer (AO) Training and review the official SGS training slides, prior to ARNG AO training and ensure proper use of grammar and formatting. Attending and providing technical editing knowledge during the SGS AO Training. Construct slides/updates for the Executive Level Writing training and be available to deliver the oral and persuasive presentation of ideas and clear exchange of information at all SGS AO Training events.
Developed and implemented surveys to improve course experience and AO participation.
Chief of Staff Organizational and Clerical Development and prepare and conduct editorial support for the Chief of Staff’s Office, which may be in addition to routine staffing actions. Conduct and attend SGS working groups and participate in the development of new ideas, processes, and methodologies. Monitor and assist with the management of SGS GKO webpage to ensure accurate and up-to-date information.
Reported any issues to the SGS such as data in a clear and concise weekly presentation and or slide deck. Monitor, coordinate documents within the SGS and the EMTS2; usage of Army Regulations, DoD, DoDI, CNGB, PPOM, NGB Regulations, Army ALARACT, AGO, DA Memo, HQDA policies etc.
Clinical Independent Therapist
Malachite Institute for Behavioral Health
12.2018 - 12.2022
Provided independent counseling sessions for individuals, families, children, and group counseling sessions through evidence-based practice of Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Motivational interviewing, and Reality Therapy.
Performed client intake through qualitative and quantitative assessments, research and studies. Formulated, developed, and recommended treatment plans for the best practice methods for families. Assessed initial diagnosis on presenting problems based on the Diagnostic Statistical Model-5 (DSM-5).
Facilitated weekly supervision, work team meetings, and treatment plan review. These meetings also included review of policy and procedures of the practice, technical guidance for implementation of case conceptualizations, assessing and reviewing qualitative and quantitative data, with the implementation of programs for school aged children and families. Monthly conferences to ensure program was running with currently.
Documented clinical notes in a timely manner and maintained proper record keeping.
Collaborated and provided support by consultations with local psychiatrist facilities. Monitored and handled sensitive information to protect patient privacy.
Coordinated and facilitated group sessions with children and families.
Performed all inputs in AdvancedMD, EHR medical records system to collect medical data and progress reports on patients. Input of clinical reports and documentation with management of the database and input of clinical analysis. Ensured compliance of records with local and state government.
Planned and facilitated groups to include sexual assault victim groups, and AA groups.
Facilitated weekly meetings concerning groups and patients, and goals and objectives of the programs where staff provided input, cultural awareness of the patients, and compliance.
Provided crisis intervention for suicide prevention at-risk patients.
Provided therapeutic interventions with multiple populations to include military and veterans with Post Traumatic Stress Disorder, Traumatic Brain Injury, depression, paranoia, and anxiety, as well as the families.
Adjunct Faculty Professor
Jackson State University
06.2017 - 06.2022
Developed and managed syllabus materials with written and verbal communication.
Compiled tests, midterms, assignments, and exercises that permit measurement of performance relative to standardized learning objectives.
Coordinated courseware and curriculum with academic department chair.
Developed and facilitated class instruction and participated in weekly faculty meetings.
Evaluated student performance based on course deliverable and course rubrics.
Adhered to protocol guidelines and changing of university policies.
Designed and developed presentations, skill assessment and instructional models.
Responded to grade determination by submitting grades for any assignments, discussion board exercises, and exams and course completion.
Facilitated and utilized appropriate technical teaching models and developed interactive components to ensure students have knowledge and competencies are met.
Input grades into the university system and approved CEU’s for credit.
Created syllabus, course content, and layout of CANVAS courses each semester.
Designed, developed, and maintained classroom based and virtual instructions in mental health disorders and social work.
Consulted with dean and chairs to ensure curriculum aligned; to include develop plans with the appeal board of the program to ensure requirements and program initiatives were strategically planned annually.
Case Conceptualization development and review, assessing qualitative and quantitative data for program improvement.
Member of dissertation committee, to include the review and edit of doctoral level student’s dissertations for publication.
Other adjunct professor duties as required to include editing of materials.
Develop project plans and technical writing from engineering drawings to conduct analyses and evaluations on contracts, consultations, and proposals. Created proposals based off client request to include scope of work, budget management, and oversight of project.
Conducted on-site asbestos inspections, lead inspections, and mold inspections. Collected samples.
Conducted lab analysis through third party laboratory and interpreted results for reporting.
Created reports to include background information on asbestos, lead, and mold. Included regulatory requirements per state and federal regulations.
Risk assessments and management of internal control. Leading end-to-end walkthroughs for clients and managing all aspects of the project to include client deliverables. Produced acquisitions, user and training manuals.
Reported finding, and recommendations to the client. Audit remediation, analysis, and implementation of Plan of Action for any finding per the client’s request. Independently maintained program operations.
Communicated, cooperated, and interacted with other departmental engineers to develop effective strategies to stay within compliance of federal and state regulations.
Demonstrated attention to details of all project correspondence and documentations.
Marketing planning on behalf of the asbestos and lead section to promote the department and program.
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Clinical Program Supervisor
Methodist Children's Homes
07.2017 - 02.2019
Designed, managed and provided direct program support for budget, policies, and procedures in a timely manner of the Youth & Family Program Around program that would affect the development of the families and children. Collaboration with stakeholders weekly with an agenda to research, plan, develop, organize, and oversight of implement and exchange information concern assessed and evaluated the child and youth services program through reports, budget analysis, qualitative and quantitative methods of data collection, and implementing and monitoring of policies.
Created and developed the program for youth and families. Assisted in staff development related to therapeutic interventions and children skills development.
Developed technical guidance and managed policies, procedures, and programs as they related to the program in collaboration with other local projects within the state. This included facilitating planning committees to ensure goals and short/long term objectives were met and developing projects and making strategic recommendations for the family program.
Developed actions plans for the program to include internal and external risk assessments.
Review and interpret the policies and procedures of the agency/organization to eradicate workplace problems in response to regulations and clients. Coordinated caseloads of Wraparound Facilitators.
Provided supervision of service delivery according to the program and process, and carried a reduce caseload as needed. Evaluated and reviewed family program referrals, prior authorizations, and submission final authorization approvals to governing agencies such as Medicaid, Division of Children, Department of Mental Health. As well as managing the special projects and programs at the organization. Worked closely with working groups of team members to provide them with training, support, feedback, and guidance in the implementation of treatment and supporting the family & youth program.
Responsible for the ethical application of high-fidelity services and programs in accordance with all pertinent rules, regulations, and laws for programs. Reviewed weekly billing notes to ensure proper execution of the budgeting services and worked closely with team to ensure efficient and timely submission.
Represented the program in the communities, with referring agencies and their staff, and built positive and collegial working relationships with many other community agencies and stalk holders.
Conducted and lead weekly Supervision meetings to include collecting data from facilitators on weekly reports. Provided clinical recommendations regarding the psychological needs of families and children.
Performed new hires procedures and developed all written communication of the orientation process to included training, conferences, and working groups.
Created and implemented surveys to locate any areas of functioning that required improvement and to identify any problem areas within the program. Trained and supervised all employees on changing policies and program effectiveness. Ensured all clients receive services with required timeframes.
Participated in the development and communication of program objectives and outcomes, as well as communicated and implemented program and survey to improve employee experiences to gauge and/or decrease employee turnover. Established relationships with local and state agencies and stakeholders to promote the program initiatives in relation to the families participating in the program.
Facilitated case management, persuasive presentation of ideas and clear exchange of information with Social Workers and families weekly, and supervision of case managers. Managed program deliverable such as schedules, treatment plans, and made recommendations to COO on strategies forward.
Other duties included Trauma Informed Care Trainer for employees and new hirer.
Enhanced patient outcomes by implementing evidence-based clinical programs and optimizing treatment protocols.
Lead Environmental Scientist III / EPA Compliance Officer
Mississippi Department of Environmental Quality/EPA
12.2008 - 05.2016
Project Management.
Integrated policies and procedures with the agency.
Risk management and assessment to ensure that regulated projects are in compliance with the state and federal asbestos regulations.
Inform the public of the regulations and how to apply them. Answer questions from the public about how to apply state and federal asbestos & lead-based paint regulations. This is done through telephone conversations, office visits, mailing/fax information, and project site visits. Perform compliance inspections.
Visit project sites and performed weekly walkthroughs to ensure compliance with asbestos & lead-based paint regulations through federal and state laws. Visits involve looking for evidence of compliance that pertains to state and federal regulations, reviewing deliverables of the client.
Complaint investigation. Audit remediations, analysis, and implementation of Plan of Action.
Review of site to determine applicability of state and federal asbestos & lead-based paint regulations. Proper disposal of hazardous materials.
Collection of evidence for use in determining compliance with regulations and assembling information into a report. Informing involved people about what is needed to bring their project into compliance with regulations.
Conduct risk management to assist in issue resolution and Plan of Action/Course Correction. Write letters for issues of non-compliance.
School management plan inspections. Inspect school asbestos management plans for federal compliance. Assist in activities assigned by management such as keeping up with vehicle maintenance, assisting in the development and training of co-workers and special assignments for the purpose of out-reach to the regulated community.
Administer compliance tracking programs and tracking updates.
Conduct asbestos NESHAP, AHERA, ASHARA, and state certification compliance inspections. Collect samples for laboratory analysis. Lead safety for renovation, repair, and painting: Make sure contractors are in compliance with the lead regulations for the state of Mississippi and the Environmental Protection Agency. Conduct lead inspections, complaints, and state certification compliance inspections. Collect lead and lead dust samples for laboratory analysis. Conduct outreach projects/programs for the Air Division. Implemented training programs for the Air/Asbestos Section. Created spreadsheets for the annual AHERA inspections, with multiple software.
Prepared detailed reports on findings from environmental studies, effectively communicating results to stakeholders.
Lead Military Counselor II
Mississippi Army National Guard
12.2012 - 10.2015
Provided direct services to transitioning military personnel, Army civilians, and family members.
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Conducted automated and manual pre-separation briefings, training, and courses, delivery of job assistance training courses in a group or individual settings.
Delivery and developed cohesive written communications to educational assistance courses in an individual or group setting, as well as developed a technical course to access virtually.
Conducted individual counseling sessions, and other job, academic, assistance facilitation of courses such ss resume critiques, mock interviews, and college course search.
Assisted clients in their use of the TAP XXI automated system.
Supported TAP center marketing initiatives by briefing installation leaders and managers.
Tracked progress of clients and motivated clients to increase their utilization of SFL-TAP center services.
Conducted classroom virtual and in person instructions and persuasive presentation of ideas and clear exchange of information.
Created and implemented surveys to locate any areas of functioning that required improvement and to identify any problem areas within the program.
Utilized appropriate teaching strategies that would engage the soldier to ensure educational effectiveness.