Erica Winters
Justice,IL
Summary
Results-driven Learning Trainer with expertise in optimizing training delivery and enhancing employee performance. Skilled in facilitating cross-cultural training sessions and managing purchase orders and invoices. Proven track record in supporting organizational goals through strategic training initiatives and efficient accounts management.
Overview
12
12
years of professional experience
Work History
Learning Trainer
Amazon
Romeoville, IL
07.2020 - Current
- Delivered comprehensive training sessions to improve employee performance in process-specific tasks.
- Coordinated and implemented safety standards and training paths, ensuring compliance and certification.
- Managed ambassador evaluations, providing feedback for continuous improvement.
- Supported new site launches by coordinating with diverse teams.
- Developed communication materials promoting environmental and safety initiatives in a seasonal role.
Secretary to Divisional Chair
Lyons Township High School
La Grange, Illinois
10.2019 - 08.2020
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Responded to customer issues to provide immediate resolution and improve retention.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Sent and distributed mail and parcels.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Handled confidential documents with discretion.
Purchasing Administrator/Accounts Payable Clerk
Great Lakes Dredge & Dock
Oak Brook, IL
06.2013 - 06.2019
- Reviewed purchase orders, invoices and requisitions to ensure accuracy of data.
- Provided support in resolving discrepancies between invoices and purchase orders.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Updated and maintained databases with current information.
- Assisted with customer requests and answered questions to improve satisfaction.
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Assisted with preparing journal entries related to accounts payable transactions.
- Matched orders with invoices and recorded required information.
- Worked with purchasing group to resolve purchase order matching issues.
- Assisted with month-end and year-end closings to support accounting system accuracy.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT12-2025
Skills
- Learning management systems
- Training needs analysis
- Cross-cultural training
- Facilitation techniques
- Performance improvement
- New hire training
- Adaptive learning
- Purchase order management
- Team Collaboration
Accomplishments
- Earned certificate for Training and Development of Leadership in one of the local churches
Timeline
Learning Trainer
Amazon
07.2020 - Current
Secretary to Divisional Chair
Lyons Township High School
10.2019 - 08.2020
Purchasing Administrator/Accounts Payable Clerk
Great Lakes Dredge & Dock
06.2013 - 06.2019
Bachelor of Science - Human Resources Management
Western Governors University
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