Summary
Work History
Education
Skills
Timeline
Generic

Erica Woods

Minneapolis,MN

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Certified Nursing Assistant offering 3 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Certified Nursing Assistant

North Memorial Hospital
Minneapolis, MN
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Reported changes in patient condition to registered nurse or physician.

Customer Service Representative

Park Dental
Minneapolis, MN
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Consulted with customers to resolve service and billing issues.
  • Set up and activated customer accounts.

Emergency Room Technician

Allina Health
Minneapolis, MN
  • Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Responded quickly and efficiently to code blue calls in order to provide effective lifesaving measures.
  • Performed EKG tests on patients of all ages, including neonatal and geriatric.
  • Ensured that all supplies necessary for performing EKG tests were stocked adequately.
  • Participated in continuing education programs related to life support services.
  • Administered oxygen therapy to patients as prescribed by the physician.
  • Documented calls in reports detailing incident type and course of treatment.
  • Participated in continuing education courses to maintain certification requirements.
  • Documented patient condition and treatment to facilitate plan of care.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.

Education

High School Diploma -

Centennial High School
Circle Pines, MN
06-2019

Skills

  • Mobility Assistance
  • Infection Control Procedures
  • Monitoring Fluids
  • Indirect Patient Care
  • Problem Identification
  • Logical Reasoning
  • Call Documentation
  • Insurance Knowledge
  • Long-Term Care
  • ADL Support
  • Healthcare Knowledge
  • Patient Education
  • Volunteer Management

Timeline

Certified Nursing Assistant

North Memorial Hospital

Customer Service Representative

Park Dental

Emergency Room Technician

Allina Health

High School Diploma -

Centennial High School

Similar Profiles

CREATE PROFILE
Erica Woods