Erica Zanders
Jefferson,GA
Summary
Dynamic and detail-oriented professional with experience at Bed Bath & Beyond, excelling in inventory management and customer service. Proven ability to enhance operational efficiency through strong organization and critical thinking skills. Recognized for maintaining high-quality standards and fostering positive client relationships in fast-paced environments.
Experienced with medical office administration, ensuring smooth daily operations and patient flow. Utilizes medical terminology and electronic health record systems to maintain organized and accurate information. Knowledge of patient scheduling, insurance verification, and confidentiality protocols.
Overview
11
11
years of professional experience
Work History
Inbound Warehouse Associate
Bed Bath & Beyond
06.2016 - 12.2016
- Received and processed incoming inventory shipments efficiently.
- Operated warehouse management systems to track stock levels and orders.
- Maintained organization of storage areas for optimal inventory retrieval.
- Assisted in quality control checks to ensure product standards.
- Collaborated with team members to streamline packing and shipping processes.
Production Line Worker
TD Automotive Compressor Georgia, LLC
02.2012 - 10.2015
- Increased production efficiency by operating assembly line machinery for compressor parts.
- Ensured compliance with standards through thorough quality inspections of components.
- Maintained production flow and minimized downtime by collaborating with team members.
- Trained new employees on safety protocols and operational machinery procedures effectively.
- Adapted to varying shifts and overtime to meet production demands efficiently.
- Resolved equipment issues quickly, minimizing disruptions while upholding safety standards.
Healthcare Secretary/Customer Service Representative
Northeast Georgia Diagnostic Clinic
08.2005 - 11.2011
- Resolved patient inquiries, enhancing satisfaction with insurance and billing processes.
- Managed scheduling and confirmations, improving office efficiency and patient flow.
- Ensured accuracy of electronic health records, maintaining regulatory compliance and integrity.
- Coordinated communication between staff and patients, optimizing information exchange.
- Facilitated collaboration across departments, promptly addressing complex patient issues.
- Cultivated strong client relationships through empathetic support during health challenges.
Education
High School Diploma -
Gainesville High School
Gainesville, GA06-2020
Skills
- Verbal and written communication
- Accurate data entry
- Organization and prioritization
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Scheduling
- Filing
- Clerical support
- Order picking
- Loading and unloading
- Warehouse safety
Timeline
Inbound Warehouse Associate
Bed Bath & Beyond
06.2016 - 12.2016
Production Line Worker
TD Automotive Compressor Georgia, LLC
02.2012 - 10.2015
Healthcare Secretary/Customer Service Representative
Northeast Georgia Diagnostic Clinic
08.2005 - 11.2011
High School Diploma -
Gainesville High School