Summary
Overview
Work History
Education
Affiliations
Certification
Additional Information
Timeline
Generic

Erica Zych

Harrison Township,Michigan

Summary

Empathetic Nurse Practitioner focused on providing quality care and maintaining direct lines of communication with patients and healthcare team. Calm, understanding professional bringing over 7 years of experience in diagnosing, evaluating and treating acute and chronic medical conditions through physical examinations and testing. Exceptional critical thinking and decision-making skills

Overview

12
12
years of professional experience
1
1
Certification

Work History

Nurse Practitioner

Nephron Clinic
10.2017 - Current
  • Improved patient outcomes by developing and implementing individualized care plans.
  • Enhanced patient satisfaction through effective communication and compassionate care.
  • Collaborated with interdisciplinary team members to optimize patient care and streamline processes.
  • Provided comprehensive healthcare services for diverse populations, addressing acute and chronic conditions.
  • Assessed and diagnosed patients, determining appropriate treatment plans in a timely manner.
  • Monitored and evaluated patient progress, adjusting care plans as needed to achieve desired results.
  • Educated patients on disease prevention and management strategies, promoting healthier lifestyles.
  • Mentored nursing staff to enhance their clinical knowledge, skills, and confidence in practice.
  • Served as a primary contact for patients requiring urgent or emergent care after hours or during weekends, ensuring continuity of care.
  • Maintained thorough documentation of all clinical encounters, adhering to HIPAA regulations while facilitating clear communication among team members.
  • Developed strong relationships with local specialists to facilitate seamless referral processes when advanced care was required for patients'' wellbeing.
  • Prevented complications by identifying early warning signs of potential issues through careful examination and history-taking techniques.
  • Provided elderly patients with preventative health measures including vaccinations, screenings, medication adjustments according to age-related needs.
  • Managed complex cases involving multiple co-morbidities through diligent monitoring of disease progression and proactive intervention strategies.
  • Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
  • Ordered and interpreted diagnostic tests to develop and implement treatment plans.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Performed comprehensive physical examinations and documented patient histories to gather information and identify health issues.
  • Educated patients on treatment options, medical needs, and non-medical options for treatments and therapy.
  • Discussed care plans with patients and explained test results and proper use of medications.
  • Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment.
  • Appropriately diagnosed and treated variety of diseases and injuries through careful questioning and assessment of patient symptoms.
  • Worked with families, caregivers and patients to determine best options for treatment, diagnosis, and prevention.
  • Participated in multidisciplinary team meetings to discuss patient cases and treatment plans.
  • Coordinated care with other healthcare professionals, promoting optimal patient outcomes.
  • Facilitated patient referrals to specialists and other healthcare providers.
  • Monitored patient condition and progress, ordering appropriate laboratory tests.

Assistant Clinical Manager- Medical/Surgical

Beaumont Hospital
01.2012 - 09.2017
  • Enhanced patient care by implementing evidence-based clinical practices and protocols.
  • Streamlined administrative processes for efficient team coordination and improved patient outcomes.
  • Managed staff scheduling, ensuring adequate coverage while minimizing overtime costs.
  • Mentored nursing staff, fostering professional growth and development through targeted education initiatives.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
  • Conducted regular performance evaluations, providing constructive feedback and identifying opportunities for improvement.
  • Assisted with budget management, monitoring expenses and identifying cost-saving measures without compromising care quality.
  • Ensured compliance with regulatory standards by maintaining up-to-date knowledge of industry best practices and policy changes.
  • Facilitated communication between patients, families, and healthcare providers to promote a collaborative care environment.
  • Promoted a culture of safety by implementing risk mitigation strategies and addressing potential hazards proactively.
  • Served as a liaison between department leadership and frontline staff, relaying concerns and facilitating problem resolution.
  • Contributed to the development of new policies and procedures, incorporating stakeholder input for maximum effectiveness.
  • Coordinated continuing education programs for clinical staff to maintain licensure requirements and enhance professional competencies.
  • Participated in recruitment efforts, interviewing candidates and selecting top talent for open positions within the department.
  • Led quality improvement initiatives, analyzing performance metrics to identify areas for enhancement in patient care delivery processes.
  • Managed inventory control processes, ensuring timely ordering of supplies while reducing waste and maintaining budgetary targets.
  • Evaluated emerging healthcare trends and technologies, making recommendations for potential integration into clinical operations.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
  • Regularly evaluated employee performance and provided feedback.
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Handled job duties for staff members which were unavailable or out of office.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
  • Oversaw overall operation of nursing services and patient care.
  • Implemented new policies and educated staff on changes.
  • Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.
  • Developed and adjusted work schedules nursing staff.
  • Identified nurses' and staff training needs and devised training programs to close gaps.
  • Selected, promoted and terminated staff members.
  • Communicated with patients, asked appropriate questions and employed active listening to determine best care.
  • Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Ordered all pharmacy supplies and kept check on inventory levels.

Education

Master of Science - Adult Gerontology Acute Care Nurse Practitioner

Madonna University
Livonia, MI
05.2017

Bachelor of Science - Nursing

University of Phoenix
Southfield, MI
12.2011

Associate of Science - Nursing

Henry Ford Community College
Dearborn, MI
05.2003

Affiliations

  • American Nurses Association Member
  • American Assocation of Nurse Practitioners
  • American Nephrology Nurse Association

Certification


  • American Nurses Credentialing Center -Adult Gerontological Acute Care Nurse Practitioner
  • Registered Nurse License- Michigan

Additional Information

References

Available upon request.

Timeline

Nurse Practitioner

Nephron Clinic
10.2017 - Current

Assistant Clinical Manager- Medical/Surgical

Beaumont Hospital
01.2012 - 09.2017

Master of Science - Adult Gerontology Acute Care Nurse Practitioner

Madonna University

Bachelor of Science - Nursing

University of Phoenix

Associate of Science - Nursing

Henry Ford Community College

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Erica Zych