Erica D. Coleman
Summary
A dedicated police officer with Memphis Police Department. Skilled
professional with comprehensive experience in law enforcement, ensuring public safety and effective community policing. Focusing strongly on collaboration and achieving results through teamwork. Skilled in conflict resolution, crisis management, and maintaining public order. Adaptable and reliable; always ready to respond and learn.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Police Officer, Uniform Patrol
Memphis Police Department
06.2022 - Current
- Enhance public safety by conducting routine patrols and responding to emergency calls promptly.
- Answer emergency calls for help from citizens and business owners.
- Mentor junior officers on the importance of ethical behavior and professionalism as public servants.
- Effectively diffuse dangerous situations through verbal negotiation techniques before escalating force was necessary.
School Crossing Guard Office
Memphis Police Department
08.2021 - 02.2022
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Used signs, hand signals and flags to control car and foot traffic conditions.
- Checked assigned post to ensure all crossing guards upheld a professional demeanor while consistently wearing required uniform and safety equipment.
- Managed payrolls for the crossing guard office.
Police Service Technician
Memphis Police Department
06.2019 - 02.2022
- Conducted traffic control duties efficiently during accidents or special events, ensuring public safety and orderliness at all times.
- Monitored traffic violations, issuing citations as necessary.
- Improved community relations through active engagement with citizens and participating in local events.
Education
No Degree - Criminal Justice
Southwest Tennessee Community College
Memphis, TNGermantown High School
Germantown, TN05-2019
Skills
- Integrity and honesty
- De-escalation and crisis intervention
- Community oriented policing
- Relationship building and management
Certification
CPR/MediCop/AED
Peace Officer Standards Training (POST)
De-Escalation
Defensive Tactics
Stop Stick
Ridge Detail/Latent Print
Basic Criminal Investigation
Timeline
Police Officer, Uniform Patrol
Memphis Police Department
06.2022 - Current
School Crossing Guard Office
Memphis Police Department
08.2021 - 02.2022
Police Service Technician
Memphis Police Department
06.2019 - 02.2022
No Degree - Criminal Justice
Southwest Tennessee Community College
Germantown High School
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