Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Erica D Patterson-Furst

Waxahachie,TX

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

11
11
years of professional experience

Work History

Assistant to Executive Lawyers

ABC Chicago
03.2005 - 04.2005
  • This was a temporary position. Under the guidance of ABC’s union lawyers I redlined all documents that came in from the Union representatives.
  • Optimizing my proof reading skills from a recent job, I went over all documents by hand pulling out mistakes. Streamlined the organization so that we were not duplicating or leaving out vital documents.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Proofread and edited documents for accuracy and grammar.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Assistant Art Director

Kaplan Inc. A Washington Post Subsidiary
09.1996 - 09.1998

• Reviewed and revised cover art.


• Worked closely with our legal team on content for company brochures.


• Maintained accurate specs by adhering to print art specification standards.


• Assembled specified brochures for each potential student.


• Negotiated with vendors and suppliers to achieve cost effective quality.

Executive Administrative Assistant

Health Watch, Inc.
02.1998 - 03.2004
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Implemented updated policies and practices for organization and monitored effect.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Increased productivity with the implementation of digital tools for document management and collaboration.
  • Streamlined office operations by implementing efficient filing systems and managing executive calendars.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Organized travel arrangements, ensuring smooth transitions for executives during business trips.
  • Handled confidential and sensitive information with discretion and tact.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments and handled calenders for senior leadership.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Organized and updated schedules for executives.

Administrative Assistant

DrugTest Resources, Inc.
09.1994 - 09.1996
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Scheduled office meetings and client appointments for staff teams.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained databases to track and record customer data.

• Prepared and administered drug tests for individuals.

Education

Bachelor Of Arts - Political Science

Florida Atlantic University
Boca Raton, FL

Skills

  • Operations Support
  • Administrative Support
  • Project Planning
  • Basic Mathematics
  • Data Entry
  • Documentation and Recordkeeping
  • Project Management
  • Expert in Type software
  • Support Services
  • Project Coordination
  • Microsoft Office Suite
  • Business Writing
  • Workload Management
  • Calendar Management
  • File and Record Keeping
  • Administrative duties
  • Event Planning
  • Database Management
  • Product and service knowledge
  • Data Confidentiality
  • Proofreading
  • Travel Planning
  • Business Correspondence Writing

Timeline

Assistant to Executive Lawyers

ABC Chicago
03.2005 - 04.2005

Executive Administrative Assistant

Health Watch, Inc.
02.1998 - 03.2004

Assistant Art Director

Kaplan Inc. A Washington Post Subsidiary
09.1996 - 09.1998

Administrative Assistant

DrugTest Resources, Inc.
09.1994 - 09.1996

Bachelor Of Arts - Political Science

Florida Atlantic University
Erica D Patterson-Furst