Erica D. Shipp
MEMPHIS
Summary
Dependable emergency medical professional ready to leverage extensive skills and contribute to the success of Regional One Hospital. Recognized for a strong work ethic, meticulous attention to detail, and adaptability across diverse situations and company cultures. Proven track record in delivering high-quality care during urgent scenarios emphasizes a commitment to teamwork and achieving positive patient outcomes. Equipped with advanced life support expertise, exceptional patient assessment abilities, and a calm demeanor under pressure, dedicated to providing compassionate care in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Critical Care Paramedic
Acadian Ambulance Service
08.2022 - 11.2025
- Administer advanced life support and critical care interventions in emergency situations.
- Utilize advanced monitoring equipment to assess patient conditions and respond promptly.
- Collaborate with medical teams to develop and implement patient care plans during transport.
- Conduct thorough assessments to identify patient needs and adjust treatment protocols as necessary.
- Mentor junior paramedics on best practices for critical care delivery..
- Ensure compliance with medical protocols, safety regulations, and organizational policies during all procedures.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Improved operational efficiency by regularly participating in skills training and staying current on best practices in emergency medicine.
- Collaborated with hospital and facility staff to provide correct patient treatments.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Monitored vital signs before, during and after transportation.
- Safely transported patients to healthcare facilities while monitoring vital signs and administering necessary interventions, ensuring continuity of care en route.
- Maintained a high level of professionalism at all times by adhering to ethical guidelines and demonstrating respect for patients, their families, colleagues, and other healthcare providers.
Phone Operator / Front Desk Associate
MEMPHIS OBGYN ASSOCIATION
05.2017 - 08.2022
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Tutor
MULTICULTURAL STUDENT LIFE
10.2017 - 03.2020
- Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests.
- Teach students study skills, note-taking skills, and test-taking strategies.
- Administer, proctor, or score academic or diagnostic assessments.
- Assess students' progress throughout tutoring sessions.
- Communicate students' progress to students, parents or teachers in written progress reports, in person, by phone, or by email.
- Maintain records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records.
- Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.
- Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments.
- Organize tutoring environment to promote productivity and learning.
Education
Bachelor of Science - Biochemistry Cellular and Molecular Biology
UNIVERSITY OF TENNESSEE KNOXVILLE
MEMPHIS, TENNESSEE05.2020
Skills
- Analytical Skills
- Problem Solver
- Information protection
- Cultural awareness
- Ability To Adapt
- Vital sign assessment
- Strong Interpersonal Skills
- Scheduling
- Critical decision-making skills
- Direct patient care
- Patient assessments
- Airway management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- National Society for Leadership and Success Member
- Society for Collegiate Leadership and Achievement
- Director of Programming of National Society of Leadership and Success Diversity Educators, Chair of Diversity Dialogue Committee
- Interim Vice President, Mu Zeta Chapter of Delta Sigma Theta Sorority Inc.
- Tennessee Regional Paramedic of the Year, Acadian Ambulance Service
- Additional Skills Leader
- Organized Hardworking Dependable
Certification
- Paramedic
- ACLS certification
- BLS certification
Timeline
Critical Care Paramedic
Acadian Ambulance Service
08.2022 - 11.2025
Tutor
MULTICULTURAL STUDENT LIFE
10.2017 - 03.2020
Phone Operator / Front Desk Associate
MEMPHIS OBGYN ASSOCIATION
05.2017 - 08.2022
Bachelor of Science - Biochemistry Cellular and Molecular Biology
UNIVERSITY OF TENNESSEE KNOXVILLE