Erica Lee Dederick
New Windsor,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Registered Cardiac Sonographer
Crystal Run Healthcare
Newburgh, New York
10.2004 - Current
- Conducted echocardiograms to assess heart function and structure.
- Operated ultrasound equipment to capture diagnostic images.
- Educated patients on the echocardiogram process and expectations.
- Followed safety protocols during all ultrasound procedures and equipment usage.
- Conducted stress echo testing using treadmill protocols.
- Coordinated patient appointments using electronic scheduling systems.
Scheduler
Orange Cardiology
Goshen, New York
08.2002 - 09.2005
- Coordinated patient appointments and managed scheduling conflicts effectively.
- Utilized electronic health record systems to maintain accurate patient information.
- Monitored daily schedules to optimize staff utilization and reduce wait times.
- Trained new staff on scheduling protocols and system navigation.
- Handled incoming calls and directed callers to appropriate department or employee.
Front Desk Receptionist
Orange Radiology
Monroe, New York
09.1999 - 12.2001
- Greeted patients upon arrival, ensuring a welcoming environment.
- Answered phone calls, providing information and directing inquiries appropriately.
- Managed appointment scheduling using electronic health record systems.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Collected patient information and verified insurance details for accuracy.
Front Desk Receptionist
Orthopedic And Sports Medicine
New Windsor, New York
03.1998 - 09.1999
- Greeted customers warmly and made them feel welcome.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted patients with forms and instructions for imaging procedures.
- Coordinated communication between medical staff and patients for efficient service.
Education
Associate of Applied Science - Diagnostic Medical Sonography
HoHoKus School of Medical Sciences
Ramsey, NJ11-2001
Skills
- Echocardiography techniques
- Report generation
- Patient assessment
- Stress testing protocols
- Electronic health records
- Effective multitasking
- Data entry
- Proficiency with EMR and EPIC systems
Certification
- RCS
- BLS
References
References available upon request.
Timeline
Registered Cardiac Sonographer
Crystal Run Healthcare
10.2004 - Current
Scheduler
Orange Cardiology
08.2002 - 09.2005
Front Desk Receptionist
Orange Radiology
09.1999 - 12.2001
Front Desk Receptionist
Orthopedic And Sports Medicine
03.1998 - 09.1999
Associate of Applied Science - Diagnostic Medical Sonography
HoHoKus School of Medical Sciences