Erica M Dent

• Assisted public with inquiries about court dates, fines, warrants, and case procedures.
• Processed payments, prepared court documents, and maintained accurate case files.
• Coordinated with judges, attorneys, law enforcement, and the public to enhance daily court operations.
• Entered and updated case information in court management systems with high accuracy.
• Provided front-desk and phone support to ensure timely and professional communication.
• Managed scheduling, docket updates, and courtroom preparations efficiently.

• Handled high‑volume calls using multi‑line phone and radio systems, relaying accurate information to officers and the public.
• Conducted inmate booking procedures including fingerprinting, medical assessments, and intake documentation.
• Searched inmate cells and belongings for contraband and weapons.
• Monitored inmate behavior and ensured safety and compliance with facility rules.
• Utilized NCIC to enter, modify, and remove law enforcement entries with 100% accuracy.
• Maintained detailed logs and reports to support legal and administrative processes.

• Assisted with CPR and airway clearing procedures during emergencies.
• Triaged patients to award priority to patients with more severe complications.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

Assists in patient care throughout nursing areas, and is responsible for the safe transport of patients via wheelchair or stretcher, dispatch services and appropriate documentation of services. Provides the services of a Observer for any patient on a patient care unit who has been assessed to require constant observation in order to maximize his/her safety. Performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit.

Search all women prisoners, taking possession of all articles that might be used to effect and escape, suicide or be used as weapons. Handle all property taken in accordance with regular departmental procedures.

Under the direction of the Officer-in-Charge, be responsible for the well being and safekeeping of all women prisoners.