Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ERICA M HELMS

Canal Fulton,Ohio

Summary

Experienced professional focused on meeting or exceeding objectives seeking a Title Examiner position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

21
21
years of professional experience

Work History

Notary Signing Agent

Erica Helms
Buckeye, AZ
07.2020 - Current
  • Professional with scheduling appointment time/date/location
  • Prompt in responding to assignment given
  • Notary license expires 02/2024
  • Loan Sign Service and National Notary Association Certified/Background checked
  • Checked documents and identifying credentials for all parties.
  • Administered oath to document signers to obtain affirmation of truth.
  • Updated journal with names and dates for permanent record.
  • Looked for signs of fraud or coercion and refused notarization.
  • Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.

Escrow Assistant

Stewart Title dba Empire Title Agency
Glendale, AZ
08.2021 - 06.2022
  • Open and close real estate transactions/contracts
  • Attention to detail while working under pressure
  • Computer literacy and research skills
  • Notarized closing documents
  • Obtained documents such as Mortgage payoffs and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Scheduled signings and gathered required paperwork.
  • Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Opened incoming orders and set up escrow files within 1 hour of receiving purchase agreement.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Communicated requirements and title exception information to clients.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Followed-up on status of releases, policies and return of recorded documents.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Worked with title group to resolve issues such as easements, lot splits and bankruptcies.
  • Forwarded title clearing documentation to title officer for approval.

Escrow Assistant

First Integrity Title
Glendale, AZ
02.2021 - 07.2021


  • Coordinated schedules between clients and notaries for closing documents.
  • Notarized closing documents with buyer/seller
  • Obtained documents such as Mortgage payoffs and HOA statements.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Maintained open communication with lenders, brokers and borrowers.
  • Scheduled signings and gathered required paperwork.
  • Prepared estimated closing statements for buyer and seller.
  • Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Opened incoming orders and set up escrow files within 1 hour of receiving purchase agreement.
  • Communicated requirements and title exception information to clients.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Worked with title group to resolve issues such as easements, lot splits and bankruptcies.
  • Forwarded title clearing documentation to title officer for approval.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.

Front Office Assistant

Sonoran Life Solutions
Goodyear, AZ
10.2019 - 07.2020
  • Verified eligibility and benefits to determine co-pays or EAP
  • Daily administrative duties that included phones, scan, fax, email, print, copies
  • Handled Check-in and Check-out procedures while inputting data of new clients
  • Prepared past due bills to mail clients
  • Directed phone inquiries, answered customer questions and scheduled appointments.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Responded to inquiries from callers seeking information.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
  • Produced high-quality communications for internal and external use
  • Took more than 30 incoming calls per day, provided information and routed callers to correct personnel
  • Maintained transaction security by verifying payment cards against identification
  • Directed phone inquiries, answered customer questions and scheduled appointments

Head coach

Odyssey Institute Minotaur Athletics
Buckeye, AZ
04.2019 - 05.2019
  • Plan, organize, and conducted practice weekly
  • Created age-appropriate practice drills, warm-ups, and exercises
  • Promoted positive environment while motivating each player to do their best
  • Increased overall team proficiency by using educational drills and activities.
  • Prepared athletes for special competitions and tournaments.
  • Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
  • Developed team strategy based on knowledge of fundamentals, team member skills and competition statistics.

Recruiting Coordinator

SMX
Tolleson, AZ
07.2018 - 03.2019
  • Interviewed while looking for red flags prior to hiring, drug tested by mouth swabs, administered skills test to make sure required tasks can be performed
  • Verified background checks before hiring
  • Scheduled and administered new hire orientation
  • Ad sourced to help gain clients to interview for jobs
  • Collected New Hire I9 and verified documents using E-verify
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated incoming job requisitions and applications.
  • Scheduled and conducted interviews each week.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.

Administrative/Laborer Worker

Palo Verde Nuclear Generating Station
09.2004 - 11.2017
  • Performed general labor tasks on concrete construction job sites using multiple power tools and specialized hand tools.
  • Gathered and removed debris and discarded material and upon final completion of construction project.
  • Read and interpreted plans, instructions and specifications to determine work activities.
  • Assisted carpenters and other tradespeople in construction, installation and repair of buildings and loaded, transported and unloaded materials, tools and supplies.
  • Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials for projects.
  • Utilized construction tools and machinery to effectively complete job site projects.

Accounts Receivable/Payable Assistant

Grand Materials And Supply
Surprise, AZ
04.2013 - 10.2013
  • Added bills into QuickBooks Intuit and inventory into Everest
  • Administrative duties that include filing, scanning, phone
  • Created Invoices and verified prices prior to sending the invoice.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.

Lab Technician, Owner

KJ Mining, Bob Kuhlmann Consulting
Glendale, AZ
02.2011 - 04.2013
  • Ran analytical samples to see the purity of precious metals
  • Ordered chemicals when we ran low
  • Administrative duties/Accounts payable, Account receivable
  • Consulted with customers to assess needs and propose optimal solutions.

Education

Associate of Applied Science - Organizational Management

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
05.2019

Skills

  • Microsoft Office
  • Softpro
  • Workday
  • Resware
  • Excellent Communication Skills
  • Customer Relations
  • Notary Public
  • Real Estate Contracts
  • Clerical Support
  • Real Estate Closing Assistance
  • Time Management
  • Title Clearance

References

Professional


Shelly Reese 602-749-7131

Yesenia Muniz 623-742-8569


Personal


Bonnie Boyd 602-501-9754

Monica Villa 480-527-9921

Timeline

Escrow Assistant

Stewart Title dba Empire Title Agency
08.2021 - 06.2022

Escrow Assistant

First Integrity Title
02.2021 - 07.2021

Notary Signing Agent

Erica Helms
07.2020 - Current

Front Office Assistant

Sonoran Life Solutions
10.2019 - 07.2020

Head coach

Odyssey Institute Minotaur Athletics
04.2019 - 05.2019

Recruiting Coordinator

SMX
07.2018 - 03.2019

Accounts Receivable/Payable Assistant

Grand Materials And Supply
04.2013 - 10.2013

Lab Technician, Owner

KJ Mining, Bob Kuhlmann Consulting
02.2011 - 04.2013

Administrative/Laborer Worker

Palo Verde Nuclear Generating Station
09.2004 - 11.2017

Associate of Applied Science - Organizational Management

Maricopa Community Colleges - Estrella Mountain Community College
ERICA M HELMS