ERICA PARKER
Tech-Driven Thinker. Solution Architect. Communication Ninja.
Marion,AR
Summary
Dynamic management professional with 15+ years of experience leading high-performing teams and a strong background in accounting. Demonstrated track record of driving operational excellence, fostering diverse team collaboration, and optimizing business processes. Skilled in strategic planning, team leadership, and cross-functional collaboration. Excited to utilize financial acumen and people management skills to excel in supervisory and leadership roles.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Staff Tax Accountant
Frazee Ivy Davis PLC/LBMC PC
09.2023 - 04.2025
- Implemented new software tools into daily workflow, streamlining tasks and increasing overall productivity.
- Led training sessions for junior staff members, fostering professional growth within the team environment.
- Successfully managed multiple projects simultaneously while maintaining attention to detail and meeting deadlines.
- Worked closely with colleagues across departments to address complex tax issues collaboratively.
- Collaborated with team members to optimize workload distribution and meet tight deadlines.
Tax Accountant
Next Generation Accounting & Tax Inc
01.2014 - 09.2023
- Provided strategic guidance to optimize clients' financial outcomes, enhancing their financial stability and growth.
- Accomplished multiple tasks within established timeframes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Established strong customer relationships through excellent communication and attentive service.
Staff Accountant
Henry Turley Company
01.2015 - 01.2016
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
Operations Manager
Mid-South Tax Service LLC
01.2005 - 01.2015
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Education
Master of Science - Accounting And Finance Management
06.2014 - 10.2015
Bachelor of Science - Accounting
08.2009 - 05.2012
Skills
Operational efficiency management
Analytical problem-solving
Service excellence
Monitoring effectiveness
Workflow optimization
Expertise in MS Office applications
Monthly financial reporting
Cash flow management and reporting
Integrity-focused leadership
Reflective awareness
Accomplishments
- Reduced employee turnover to zero in highly seasonal profession.
- Supervised team of 20 staff members.
- Increased company market share by 36% in just 9 months.
- Promoted to Operations Manager after 3 years with the company.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Enhanced operational efficiency by outperforming standard task timelines, completing deliverables in 50% of the typical turnaround time.
Timeline
Staff Tax Accountant - Frazee Ivy Davis PLC/LBMC PC
09.2023 - 04.2025
Staff Accountant - Henry Turley Company
01.2015 - 01.2016
DeVry Keller's School of Management - Master of Science, Accounting And Finance Management
06.2014 - 10.2015
Tax Accountant - Next Generation Accounting & Tax Inc
01.2014 - 09.2023
Franklin University - Bachelor of Science, Accounting
08.2009 - 05.2012
Operations Manager - Mid-South Tax Service LLC
01.2005 - 01.2015