Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Erica Preciado

Turlock,CA

Summary

Dynamic Project Manager with a proven record of leading complex initiatives, including launching a call center and developing an educational program offering in-person and virtual courses. Skilled in securing sponsor funding, overseeing and implementing marketing and software systems, and creating impactful instructional materials that expand community access to resources. Recognized for driving stakeholder engagement, ensuring compliance, optimizing workflows, and mentoring teams to achieve high-quality deliverables.

Overview

12
12
years of professional experience

Work History

Project Manager

Fresno State University
Fresno, California
06.2020 - Current
  • Secured funding through sponsor contracts, supporting successful project execution, and program growth.
  • Directed cross-functional teams to launch a call center and implement an educational hybrid program, offering in-person and virtual courses.
  • Oversaw and coordinated a team of 40+ office and remote staff, ensuring collaboration, accountability, and alignment with program goals.
  • Designed instructional materials and resources to address the digital divide, and expand community access to education.
  • Oversaw marketing strategies and outreach efforts, driving engagement, and ensuring consistent program messaging.
  • Managed project software platforms, streamlining workflows, data tracking, and team collaboration.
  • Mentored and developed junior staff, improving project management skills and team effectiveness.
  • Monitored project progress, identified risks, and implemented solutions to ensure on-time delivery of quality outcomes.
  • Delivered presentations, reports, and updates to university leadership and external partners, strengthening stakeholder confidence.
  • Built and maintained strong partnerships with sponsors, vendors, and community organizations to support program success.

Substance Use Disorder Support Program Manager

Livingston Community Health Center
Livingston, California
09.2016 - 09.2022
  • Developed and delivered staff training materials on program policies, procedures, and best practices.
  • Facilitated stakeholder meetings and partnered with community organizations to improve health service delivery.
  • Monitored program compliance with regulatory and grant requirements, ensuring adherence to standards.
  • Coordinated treatment services with external partners and educated community members on substance use treatment options, including opioid, drug, and alcohol recovery support.
  • Designed and managed a Medication-Assisted Treatment (MAT) program with buprenorphine, overseeing both medical and behavioral health staff.
  • Organized and facilitated MAT behavioral health group therapy sessions.
  • Researched community needs to inform strategic program development and expand service access.
  • Developed project plans, identified risks, and monitored progress toward program objectives.
  • Provided mentorship and technical guidance to junior staff, improving proficiency in workflows, documentation, and system applications.
  • Managed provider schedules, insurance authorizations, purchase orders, and invoicing, ensuring efficient operations.
  • Communicated program progress through reports, data analysis, and presentations for senior management, and external partners.
  • Drafted policies, workflows, and training documentation to standardize program operations, and improve service quality.

Program Instructor

Fresno State University
Fresno, California
06.2013 - 06.2020
  • Developed and delivered engaging program curricula for diverse learner groups.
  • Facilitated workshops to enhance participant skills and knowledge retention.
  • Collaborated with community organizations to promote educational initiatives and resources.
  • Assessed participant progress through evaluations and feedback sessions.
  • Mentored junior instructors in effective teaching strategies and classroom management.

Education

Certified Medical Assistant -

San Joaquin Valley College
Visalia, CA
06-2009

Skills

  • Project management
  • Stakeholder engagement
  • Workflow optimization
  • Compliance monitoring
  • Program development
  • Data analysis
  • CMS expertise
  • Logistics management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Project Manager

Fresno State University
06.2020 - Current

Substance Use Disorder Support Program Manager

Livingston Community Health Center
09.2016 - 09.2022

Program Instructor

Fresno State University
06.2013 - 06.2020

Certified Medical Assistant -

San Joaquin Valley College

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