Erica Quigley Casey

• Aligned organizational objectives with company mission to define the national talent strategy for our agency in order to support the growth and development of our talent.
• Partnered closely with region President and Executive Leadership team to
• Deployed talent management strategies resulting in a 20% reduction in employee turnover. Led performance management processes and facilitated career development discussions. Provided guidance on HR policies and managed employee relations issues.
• Led change management initiatives resulting in increased employee adoption of new HR systems.
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• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives.
• Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
• Led restructuring and turnaround through development of new leadership team.
• Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
• Presented and discussed strategy and initiative progress with senior business leaders.
• Cultivated positive relationships with employees by implementing monthly [Type] events to resolve issues, provide feedback and brainstorm.
• Developed measurement tools, dashboards, and reports to track metrics on adoption and effectiveness of initiatives.

• Set and conveyed recruitment goals to downstream staff.
• Built and strengthened successful relationships with external recruiters and agencies.
• Designed, developed, and implemented successful recruitment process to fill more than [Number] vacancies each year.
• Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Accurately model and balance the Agency’s resource needs in order to build top client teams for Marketing, Creative, Promotions and Strategy and Analysis capabilities totaling over 400 employees

Partner closely with EVP/SVP leaders of client teams serving the automotive, pharmaceutical and consumer packaged goods industries to identify talent for their teams

Identify capacity in all regions and reassign employees to teams with billable projects, resulting in reduced freelancer and full time hire costs; share cost savings data in the form of a monthly Dashboard with Senior Leadership Team.

Developed Rotation Program which is utilized across all seven U.S. locations; enables employees to gain exposure to different clients and broaden their skills

Manage U.S. Recruiting Operations; includes developing, implementing and training a team of 20 recruiters on efficient onboarding and recruiting lifecycle processes

Responsible for the development, administration and delivery of U.S. health and welfare benefit programs, including two medical plans and 401(k) plan with over $100 million in assets

Managed the due diligence and integration of health and welfare plans for newly acquired marketing company (200 employees)

Successfully integrated the Digitas Health and Welfare and 401(k) plans following Digitas’ acquisition by Publicis Groupe, fourth largest global communications group

Manage the benefits analyst responsible for the daily maintenance of the health and welfare plans

Responsible for the corporate relocation and immigration programs; including benchmarking, policy and process development and vendor management

Led the employee performance management program; partnered with team to continuously evaluate and improve bi-annual process, communicated events and educated employees and managers

Spearheaded project to create new, online tool to capture employee review, self-assessment, goals and 360 feedback; collaborated with IT to develop business requirements, test and launch tool

Participated in vendor selection for annual plan renewals; analyzed proposals from brokers and insurers, summarized findings and recommended new plan designs

* Responsible for annual Open Enrollment; managed project plan, trained regional HR on new plan offerings, wrote presentation and seventeen page booklet summarizing benefit offerings

Managed the Employee Stock Purchase Plan Program since 2001; coordinated with third party vendor to purchase stock quarterly

* Served as primary contact for HR Generalists for guidance on employee benefit practice and policy

* Co-author of the company’s first HR Administrative Guide for regional HR Generalists

Managed the integration of health and welfare plans for newly acquired marketing company (200+ employees); communicated plan design to new employee base

* Developed quarterly statistical reporting summary of U.S. Benefit programs for HR Leadership Team

* Conducted in-depth benchmarking survey to ensure competitive benefit plan offerings, as well as a Work/Life Benefits Survey resulting in the development of Flexible Work Arrangement Policies

* Co-author of internal, monthly employee communication highlighting benefit programs

* Created annual, personalized Total Compensation and Benefits Statement for U.S. and U.K. employees

Ensured consistency and timely resolution of all employee benefit issues

* Managed the Short Term and Long Term Disability Plans, working closely with regional Human Resources team and the insurance company to adjudicate claims

* Co-Authored Leave of Absence Policies for the company, developed an HR Administrative Guide and delivered training for HR and Staffing Organization

* Conducted employee benefit survey, resulting in new benefit plan offerings such as a new Pre-Tax Transportation Program and Flexible Spending Account vendor

* Developed a relocation assistance and short-term assignment policies and process

* Presented company benefit programs during New Hire Orientation

* Managed the tuition assistance program; tracked expenses for year-end tax reporting

Assisted in implementing the Employee Stock Purchase Plan and Stock Options program during the IPO

* Processed all enrollments, changes, and distributions for the 401(k) Plan

* Assisted the VP/Director of Human Resources and Compensation/Benefits Manager with numerous projects