Ericarmen Portillo
Hemet,CA
Summary
Hello, my name is Ericarmen Portillo but I rather be called Carmen for short. To tell you a bit about myself I am 19 years old and studying to become a veterinarian. I am a very hard-working person. I can work at a fast pace it is something I enjoy. I always try my best to leave everything in a nice fashionable manner. I never try to slack on anything I'm always trying to thrive on to better things. Seeking and maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I am anOrganized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Clerk
Arco
04.2023 - 07.2024
- This job consists of handling money, having to keep the job tight and clean
- Having to talk and deal with customers
- This job also consists of stocking and putting every beverages and food in the cooler
- Cooking was part of the job to having to make sure the times were on right and making sure the food wasn't expired or cold
- Making sure the coffee were made and hot bakery had to be on point
- We had inspection at the job making sure the store was 100%
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
Scheduler
Lucinico
10.2023 - 09.2024
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Monitored employee performance closely to identify areas for improvement or additional training needs that would lead to optimized scheduling outcomes.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Academy Of Innovation
Hemet, CA06.2026
Some College (No Degree) - biology
Mount San Jacinto College
Menifee, CASkills
- Working at a fast pace
- Bilingual
- Customer Satisfaction
- Cash Handling
- Relationship Building
- Typing Speed
- Scanning and copying
- Multitasking
Preferredname
Carmen
Personal Information
Age: 19
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Scheduler
Lucinico
10.2023 - 09.2024
Clerk
Arco
04.2023 - 07.2024
High School Diploma -
Academy Of Innovation
Some College (No Degree) - biology
Mount San Jacinto College
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