Erica Rodriquez
Gadsden
Summary
To obtain a full-time position which allows the opportunity to further grow my knowledge in accounting, accounts payable, accounts receivables and reconciling accounts.
Overview
19
19
years of professional experience
Work History
Insurance Billing Specialist
Acclara
08.2021 - Current
- Identifies, research and resolve billing variances to maintain system accuracy and currency.
- Works effectively with medical payers such as BCBS, Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Perform targeted collections on past due accounts
- Contact insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.
- Verify insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Scan, receive and send faxes for insurance claims, co-pay assistance information and patient documentation.
- Work with claims adjusters and examiners to expedite processing in alignment with procedures.
- Daily use of operating system EPIC and IDX to perform all functions for clients
Office Manager and Billing Supervisor
Northeast Orthopedics Physical Therapy
08.2019 - 08.2021
- Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed bi-weekly payroll for employees.
- Performed billing, collection and reporting functions for office.
- Developed and implemented office management procedures to increasing training team productivity and accuracy.
- Performed account reconciliations and resolved variances.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Posted deposits for 3 clinics.
- Posted funds to patient accounts.
- Prepared monthly statements
- Closed out end of month.
- Medical Records.
- Ordered office supplies.
- Ordered name tags and shirts for new employees
- Supervised all billing for 5 clinics
Workman’s Comp Coordinator
Northeast Orthopedics Physical Therapy
05.2019 - 10.2019
- Scheduled all workman’s comp patients.
- Worked closely with case managers.
- Kept all documents organized
- Billed all claims in a timely manner
- Opened communication with patients to make sure they were compliant.
Office Assistant
Northeast Orthopedics Physical Therapy
01.2019 - 05.2019
- Scheduled patients
- Collected Copays
- Answered phones in a friendly/courteous manner
- Entered new patient information
- Verified new patient insurance
Accounting Manager
Integrity Accounting Solutions, LLC
07.2017 - 11.2018
- Bookkeeping for 36 accounts.
- Accounts Receivable
- Accounts Payable
- Sort mail and distribute accordingly
- Order Office Supplies.
- Reconcile credit card statements.
- Reconcile vendor statements.
Accounting Assistant AR/AP
Integrity Restaurant Group
01.2016 - 07.2017
- Handles all credit applications, new vendor paperwork, vendor contracts.
- Properly codes/enters all invoices and deposits into Quickbooks.
- Provides any administrative assistance requested by Partner.
- Reconcile statements to make sure all bills have been entered and received.
- Verifies and updates daily deposits (bank vs.
- Store reconciliations, both cash and credit cards.
- Produce aging reports for owner’s approval to release and mail every Friday.
- Sorted mail and distributed accordingly.
Mail Invoices
EWS Alabama, Inc, Enter Inventory Daily
07.2015 - 01.2016
- Copy paperwork from deliveries and give paperwork to designated co-workers.
- Assist Supervisors with their daily tasks (filing and other tasks that they need help with).
- File Invoices that the billing department has mailed out.
- Enter vendor checks into Quickbooks & File checks.
Credit Manager
Advanced Imaging
09.2013 - 07.2014
- Entered ICD 9 Codes and transmitted daily.
- Answered billing questions for customers.
- Mailed out monthly statements for customers.
- Accounts Receivables-Contacted customers regarding past due accounts and worked out payment arrangements.
- Contacted Insurance Companies regarding outstanding claims, Maintain a color- coded spreadsheet for sales staff on orders that have been released from credit.
- Relief for customer service staff during lunch or their off days.
- Answered phones and direct calls to appropriate person.
Office Manager, BP Specialist, Payroll Specialist
Chappell CPA
02.2013 - 07.2013
- Various secretarial jobs including answering phones and picking up mail at Post Office.
- Scanned monthly statements into proper folders for bookkeepers.
- Looked over prepared tax returns to make sure everything was in order for clients to sign.
- Attended meetings and typed up minutes.
- Prepared and submitted BP Claims.
- Prepared Payroll for clients-paper checks and direct deposit.
- Prepared and submitted 941 for clients.
Accounts Manager
Dalton Carpet Flooring
04.2010 - 11.2012
- Work closely with the CFO on all accounts.
- Accounts Payable.
- Received and posted all incoming bills and statements from vendors.
- Maintained daily calendar for CFO of all payables with due date and amount due.
- Accounts Receivable.
- Prepared spreadsheet of all sales invoices, post invoices and made daily deposits.
- Prepare monthly statements for accounts receivable.
- Collections-Made collections calls and generate collection letters on delinquent accounts and returned checks.
Shipping Clerk
Crown Column and Millwork
05.2006 - 01.2009
- Prepared daily shipping reports of orders that shipped the previous day.
- Prepared payroll for all truck drivers.
- Maintained all orders in an organized manner.
- Provide daily freight quotes and custom reports as needed.
- Post invoices from shipments that have already been loaded and/or leaving premises.
- Make sure all paperwork is in order for shipments to arrive in a timely manner to meet customer expectations.
- (Such as customs paperwork, invoices, bill of ladings, NAFTA, etc.).
- Schedule pick-ups and deliveries from various carriers such as Crown drivers, UPS, ABF, Roadway, etc.
- Answered phones in a courteous, professional manner to ascertain the needs of customers as well as employees.
Education
HIGH SCHOOL DIPLOMA -
WAY HOME CHRISTIAN SCHOOL
Gadsden05.2001
Skills
- Microsoft Excel, Word, Works, Access, PowerPoint and other various programs
- Typing speed: 75-80 wpm with 98% accuracy
- Excellent data entry skills
- Can operate any basic office equipment (copier, fax, postage meter, etc)
- Proficient in QuickBooks
- Ability to function in high volume and fast paced environment
- Highly organized and efficient, detail oriented
- Accounts Payable
- Accounts Receivable
- Payroll
- Billing/Invoicing
- QuickBooks
- Contracts
Timeline
Insurance Billing Specialist
Acclara
08.2021 - Current
Office Manager and Billing Supervisor
Northeast Orthopedics Physical Therapy
08.2019 - 08.2021
Workman’s Comp Coordinator
Northeast Orthopedics Physical Therapy
05.2019 - 10.2019
Office Assistant
Northeast Orthopedics Physical Therapy
01.2019 - 05.2019
Accounting Manager
Integrity Accounting Solutions, LLC
07.2017 - 11.2018
Accounting Assistant AR/AP
Integrity Restaurant Group
01.2016 - 07.2017
Mail Invoices
EWS Alabama, Inc, Enter Inventory Daily
07.2015 - 01.2016
Credit Manager
Advanced Imaging
09.2013 - 07.2014
Office Manager, BP Specialist, Payroll Specialist
Chappell CPA
02.2013 - 07.2013
Accounts Manager
Dalton Carpet Flooring
04.2010 - 11.2012
Shipping Clerk
Crown Column and Millwork
05.2006 - 01.2009
HIGH SCHOOL DIPLOMA -
WAY HOME CHRISTIAN SCHOOL
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