Summary
Overview
Work History
Education
Skills
Projects
Websites
Timeline
Generic

Erica Wilson Joseph

FREMONT,California

Summary

Highly motivated engineer with diverse experience in the tech industry which includes data analytics,software quality.

Successful at leveraging data trends and patterns in producing intelligence to enhance business planning and requirements

Overview

10
10
years of professional experience

Work History

Staff Software Engineer / Staff Quality Engineer

The RealReal
San Francisco, California
09.2018 - Current
  • Technical owner for end-to-end quality strategy across Buyer, Seller, Mobile, and Platform domains, driving scalable automation frameworks, and release readiness for business-critical initiatives, including BigCommerce rollout and mobile production releases.
  • Led the architecture and implementation of cross-platform test automation (Web + iOS) using WebdriverIO, Appium, and JavaScript, improving regression stability and reducing release validation time.
  • Designed and maintained CI/CD pipelines integrating Sauce Labs, GitHub Actions, and Allure reporting, enabling real-time visibility into test health and accelerating feedback loops for engineering teams.
  • Acted as a staff-level technical mentor for QA engineers, establishing best practices for mobile automation, API testing, and flakiness mitigation; elevated team maturity through code reviews, framework standardization, and test strategy documentation.
  • Drove system-level quality initiatives, including: cross-version mobile testing strategy, release candidate sign-off process, automation reliability metrics, and production defect root-cause analysis. Collaborated with Data Science on machine learning models for seller segmentation, contributing ETL pipelines and feature analysis using SQL and Python to identify high-value sellers and growth opportunities.
  • Recognized as a go-to staff engineer for complex debugging, test architecture decisions, and cross-org quality alignment.

Data Analyst - Senior Quality Engineer

The RealReal
San Francisco, California
09.2018 - Current
  • Worked in collaboration with data science team to help the business understand the segregation of the sellers pool using machine learning models to identified the opportunities for business.
  • Performed Data mining and Data extraction (ETL) backed by SQL for seller , vendor, number of items per consignment, and consignment methods to give seller team solutions to retain the consignors, which in turn will help the company to get the revenue going in the competitive e-commerce market.
  • Identified key use cases using analytics solutions to benefit the seller supply for the company using tools like Tableau and Looker for data analysis
  • Experienced in automating the test cases using web-driver io cucumber framework to help the quality team to deliver the products effectively.
  • Experienced in performing integration tests for API using graphQL and postman along with frontend.
  • Experience in a/b testing based on the data analysis, in order to target some set of sellers to improve retention rates.

Associate Software Engineer

Accenture
HYDERBAD, Telangana
08.2016 - 10.2017
  • Responsible fo building dashboards using Tableau to drive sales and procurement insights for the team.
  • Involved in discussions to build applications based on segregation of farmers' logistics to promote their products to right consumers

Education

Master of Science - Data Analytics

San Jose State University
San Jose, CA
05.2021

Bachelor of Science -

Karunya University
Coimbatore, India
06.2016

Skills

  • Coding : Python, Python libraries (Matplotlib, TensorFlow, Keras, scikit-learn, NumPy, Pandas, OpenCV, Flask)
  • Database: RDBMS - Database : MySQL, NoSQL- MongoDB Big Data Technologies: Hive, HDFS, Spark Tools & Software
  • Visualization: Jupyter, Tableau, ArcGIS, Looker, MS PowerPoint, MS Word, Jira, Databricks

Projects

1. Analysis on Seller segregation using Machine learning model:

  • Used SQL to query data from multiple databases and performed ETL and data processing techniques on the real time company data.
  • Performed different approaches to use input features for unsupervised Kmeans clustering model to analysis the data effectively.
  • Used data visualization techniques to provide insights to the leadership derived from the analysis. The analysis provided insights to increase opportunities in field of high value sellers versus low value sellers and coming up with solutions for retention.

2. User Engagement Analysis for an e-commerce enterprise using SQL (Academic)

  • Performed analysis for the count of user engagement across months, weeks, and days using SQL and Python scripts in the Databricks platform.
  • Delivered visual representations to highlight the user trends and possible reasons for the drop in the user activity and dug deeper into the data using SQL queries to provide insight into the most impactful features.
  • This analysis suggested the areas that would need improvement to engage and retain the users.
  • Link : https://databricks-prod-cloudfront.cloud.databricks.com/public/4027ec902e239c93eaaa8714f173bcfc/7818844666170531/643399434729642/6814813109746479/latest.html

2. Generating GUI Test Scenarios for Intelligent Mobile Apps using ML models, NetworkX Python package (Academic)

  • Collected and built a custom dataset which included Mockup diagrams with annotations of GUI elements and GUI elements, which were to be trained based on their AI functionality.
  • Used YOLO-V5, EfficientDet, and Detectron2 models for the classification of GUI elements on each screen of the AI application and further detected the relationship between two screens and a single screen.
  • Determined the link classification using python code to determine if the relationship between the two given screens was AI or Non-AI screen.
  • In the integration stage, used the Network X python library and Depth First search algorithm to generate the possible test scenarios based on the outcome of the GUI detection model results, relationship model results, and link classification results.

Timeline

Staff Software Engineer / Staff Quality Engineer

The RealReal
09.2018 - Current

Data Analyst - Senior Quality Engineer

The RealReal
09.2018 - Current

Associate Software Engineer

Accenture
08.2016 - 10.2017

Master of Science - Data Analytics

San Jose State University

Bachelor of Science -

Karunya University
Erica Wilson Joseph