Results-driven Mental Health Professional with extensive experience in delivering high-quality care and support in the behavioral health sector. Proven by my proficiency to implement specialized programs and facilitate therapeutic activities for individuals with intellectual, mental, emotional, and developmental disabilities. Recognized for strong communication, interpersonal skills, and a compassionate approach that enhances patient experiences while maintaining high productivity and integrity. Committed to continuous improvement within the healthcare environment.
• Receive all incoming requests for services, collect signatures, verify insurance, and process all required intake paperwork and data entry to register new and existing clients
• Scan all incoming documentation into the electronic medical record, ensuring completeness, availability, and timeliness
• Greet and Check-In all scheduled and walk-in appointments, answer telephone, operate switchboard, handle routine requests, and transfer calls to appropriate staff
• Send approved records to other agencies, staff, and clients in accordance with the policies and procedures related to confidentiality
• Schedule clinical and financial appointments for all clients including their responsibilities to pay set fees
• Input verified information pertinent to intake and appointment scheduling into appropriate fields of the computer database.
• Verify information collected from clients and other sources for accuracy and completeness.
• Assist patients with activities of daily living
• Cook meals for patients
• Give scheduled medications to patients
• Assist with personal hygiene
• Perform housekeeping chores
• Grocery shop for patients
• Transport patients to and from appointments
· Prepare food
· Memorize sandwich formulas according to company procedures and customer requests
· Sanitize restaurant
· Work cashier counter
· Train new employees
· Money inventory before and after shift
· Send daily reports to other stores
● Volunteer SW Rams Youth Football League. Snack bar sales assistant.
● Volunteer Sunnyside Little League Baseball. Assistant Junior Coach (5-7 year olds).
● Salpointe Catholic H.S. Las Posadas. Secured baked good donations.
● Volunteer Saint Monica Catholic Church. Assisted Catechism teacher with Confirmation class.