ERICCA COLE
Tampa,FL
Summary
Strategic educator and leadership consultant with over 20 years of experience designing and delivering impactful learning programs across legal, federal, and academic environments. Expert in adult learning theory, instructional design (ADDIE, Bloom’s Taxonomy), and performance-based training aligned with organizational goals. Proven ability to lead cross-functional teams, advise executive leadership, and drive institutional excellence through data-informed pedagogy, and curriculum innovation. Holds a Master’s in Law, with deep expertise in legal education, employee development, and organizational change management.
Overview
22
22
years of professional experience
Work History
Executive Paralegal
Army Reserves Medical Command
Pinellas Park, Florida
08.2022 - 08.2024
- Led training and coaching for 80+ litigation paralegals, delivering over 100 in-person sessions that increased procedural accuracy by 45% and reduced audit findings by 70%—demonstrating direct instructional impact on professional performance.
- Conducted over 100 nationwide evaluations of legal operations and instructional workflow, identifying paralegal training gaps, and improving procedural consistency by 100%, ensuring compliance, and instructional alignment across 42 offices.
- Authored and implemented 30+ litigation Standard Operating Procedures, translating complex legal frameworks into teachable standards aligned with federal and military law, achieving 100% compliance, and standardizing instructional outcomes within 90 days.
Deputy Director of Training Development
The Judge Advocate Legal Center and Law School (TJAGLCS)
Charlottesville, Virginia
07.2019 - 08.2022
- Designed and launched the Army’s first-ever Paralegal Competence Course and National Security Law Primer, pioneering instruction in two critical legal domains; delivered programs four years ahead of schedule, expanding the law school’s paralegal education portfolio.
- Led the full development lifecycle of 27 legal training programs, supervising 15 instructional developers, and aligning course design with legal standards, accreditation benchmarks, and Army strategic priorities.
- Created and implemented over 100 standardized training manuals and 850+ multimedia learning assets, delivering instruction to more than 40,000 legal professionals annually across online and in-residence platforms.
- Managed a $3.5 M training operations budget, overseeing contracts, systems, and instructional platforms to ensure federal compliance and resource efficiency.
Senior Operations Paralegal
Army Reserve Legal Command
Mountain View, California
04.2016 - 08.2019
- Senior Instructor who trained and certified over 200 new instructors in Chemical, Biological, Radiological, and Nuclear (CBRN) operations; those instructors went on to train over 3,500 Soldiers, significantly expanding CBRN readiness across the force.
- Developed and taught over 10 Administrative Law classes to more than 125 paralegals, and created legally accurate, scenario-based content to strengthen understanding of administrative policies and enhance application in real-world operational environments.
- Trained and mentored nine paralegals across multiple legal disciplines; delivered targeted instruction and professional development that resulted in all being promoted to senior-level positions.
- Redesigned and taught regional travel procedures to over 2,000 staff as the Defense Travel System coordinator, streamlined operations, and eliminated redundancies, resulting in over $525,000 in annual cost savings.
Paralegal Instructor
The Judge Advocate Legal Center and Law School
Charlottesville, Virginia
09.2013 - 04.2016
- Instructed and managed a college-level Paralegal Certification Course for over 1,700 soldiers; delivered over 2,500 instructional hours, achieved a 98% graduation rate, and prepared graduates for immediate certification as fully trained Army paralegals.
- Integrated real-life legal vignettes into daily instruction, enhancing student engagement, and reinforcing the real-world application of legal concepts within the Army’s Paralegal Certification Course.
- Maintained the highest average graduation GPA (93.7%) and produced the most honor graduates among all instructors, demonstrating exceptional instructional effectiveness and learner success in a rigorous, college-level training environment.
Senior Paralegal Support
The Judge Advocate General Corps
Fort Eustis, Virginia
09.2010 - 08.2013
- Oversaw and managed four legal offices covering 46 states, ensuring legal workflow consistency, compliance, and operational effectiveness across jurisdictions.
- Collected, organized, and evaluated over 200 legal records for discovery and trial preparation, applying advanced paralegal expertise under minimal supervision to ensure trial readiness.
- Supported over 100 complex legal proceedings, including depositions, hearings, and trials, providing expert paralegal support and strengthening litigation outcomes.
- Trained and mentored legal staff, developing technical skills and legal procedural knowledge, reinforcing subject matter expertise and instructional leadership in paralegal practice.
Paralegal
Global Assignments: Iraq, Kuwait, Korea, and U.S.
01.2003 - 08.2010
- Developed and delivered legal training to over 450 personnel, institutionalizing SOPs, increasing regulatory compliance, and reducing legal exposure across multiple command regions.
- Adjudicated 500+ military claims and 55 foreign claims under international treaties, protecting $25M+ in U.S. assets through policy-aligned resolution strategies and expert paralegal judgment.
- Directed legal support and project execution across domestic and international operations, managing litigation, foreign claims, compliance, and legal documentation in high-tempo environments.
- Provided litigation support for 150+ judicial trials, 200+ nonjudicial actions, and 25 clemency reviews, ensuring flawless documentation and readiness for high-stakes legal proceedings.
Education
Master of Arts - Law
Regent University School of Law
Virginia Beach, Virginia01.2021
Bachelor - Political Science and Advanced Paralegal Studies
University of Providence
Great Fall, Montana01.2014
Skills
- Application of learning taxonomies
- Curriculum development
- Instructional Methods and Pedagogical Innovation
- Excellent communication and teamwork
- Problem-solving and adaptability
- Virtual and Hybrid Instruction (LMS, eLearning platforms)
- Training Needs Analysis
- Discussion facilitation
Veteran Status
- Florida Veterans’ Preference Eligible – Service-Connected
Timeline
Executive Paralegal
Army Reserves Medical Command
08.2022 - 08.2024
Deputy Director of Training Development
The Judge Advocate Legal Center and Law School (TJAGLCS)
07.2019 - 08.2022
Senior Operations Paralegal
Army Reserve Legal Command
04.2016 - 08.2019
Paralegal Instructor
The Judge Advocate Legal Center and Law School
09.2013 - 04.2016
Senior Paralegal Support
The Judge Advocate General Corps
09.2010 - 08.2013
Paralegal
Global Assignments: Iraq, Kuwait, Korea, and U.S.
01.2003 - 08.2010
Master of Arts - Law
Regent University School of Law
Bachelor - Political Science and Advanced Paralegal Studies
University of Providence
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