Eric Cruz-Alvarado
Honolulu
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Dasher
DoorDash
03.2024 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Enhanced communication with customers through proactive updates on order status.
- Navigated efficiently through various delivery routes for expedited service.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
Barista
Aloha Bakehouse & Cafe
05.2022 - 11.2023
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
Summer Camp Volunteer
St Andrew's School
06.2023 - 08.2023
- Enhanced camper experience by organizing and leading engaging activities.
- Ensured safety and well-being of campers through diligent supervision during all activities.
- Contributed to the planning and execution of special events, creating memorable experiences for campers.
- Oversaw cleanup efforts after meals and activities, instilling responsibility in campers while keeping facilities tidy and organized.
Repair Technician
Segway Of Hawaii
07.2020 - 09.2021
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained inventory of repair supplies and ordered parts.
- Completed necessary repairs and took vehicles for test drives to verify soundness.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Wrote and revised maintenance procedures.
Seafood
H-Mart
05.2020 - 07.2020
- Interacted with customers in personable and professional manner, fostering loyalty and satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Machinist's Mate Third Class
United States Navy
06.2015 - 06.2020
- Devoloped and oversaw work control processes through the use of engineering drawings and technical manuals.
- Performed corrective and prevenative maintenance on Hydraulics, High pressure and Low pressure air, Potable Water, Plumbing, Oxygen and Nitrogen, Ventilation, EAFW (Electronic Auxiliary Fresh Water) systems, Diesel Engine.
- Conducted operational, pneumatic, hydrostatic testing on ships systems and components.
- While performing the role of Training Petty Officer, created and oversaw the knowledge and training of a workforce which led 3 sailors to advancement and 10 sailors in qualifications.
Education
High School Diploma -
Summerville High School
Summerville, SCBachelor of Arts - TESOL
Hawaii Pacific University
Honolulu, HI12.2024
Skills
- Maintenance and repair
- Efficient troubleshooter
- Organization and planning
- Audit inspections
- Holds secret clearance
- Proficient in Microsoft Office
- Critical thinker and problem solver
- Strong understanding of engineering schematics and diagrams
- Patient teacher and adaptive learner
- Fluent in Spanish, Conversational French, Intermediate Japanese
Timeline
Dasher
DoorDash
03.2024 - Current
Summer Camp Volunteer
St Andrew's School
06.2023 - 08.2023
Barista
Aloha Bakehouse & Cafe
05.2022 - 11.2023
Repair Technician
Segway Of Hawaii
07.2020 - 09.2021
Seafood
H-Mart
05.2020 - 07.2020
Machinist's Mate Third Class
United States Navy
06.2015 - 06.2020
High School Diploma -
Summerville High School
Bachelor of Arts - TESOL
Hawaii Pacific University
Similar Profiles
David MaxwellDavid Maxwell
Dasher at DoorDashDasher at DoorDash
Ryan FoleyRyan Foley
Delivery Driver at DoorDashDelivery Driver at DoorDash
Lakeacher WebsterLakeacher Webster
Independent Contractor at DoordashIndependent Contractor at Doordash
Jennifer AbdeljabbarJennifer Abdeljabbar
Associate, Project Management Office at DoorDashAssociate, Project Management Office at DoorDash
Izabella TorresIzabella Torres
Veterinary Technician Assistant at Aloha Affordable Veterinary ServicesVeterinary Technician Assistant at Aloha Affordable Veterinary Services