Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Eric Malloy

Eric Malloy

Lawton,OK

Summary

Knowledgeable professional with strong background in teaching fine arts. Proven track record of successfully engaging students in learning. Employs deep understanding of importance of creativity in classroom to meet student needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Vocal/General Music Teacher/Drama Coach

Lawton Public Schools
08.2019 - Current
  • Cultivate and nurture relations with students to inspire a sense of well being and safety in the classroom.
  • Evaluated and graded students' class work, performances, projects, assignments and papers.
  • Scheduled shows and performances in accordance with school calendar.
  • Sponsored student fine arts clubs, attending club meetings and events.
  • Held afterschool meetings and rehearsals in preparation for shows.
  • Develop curriculum to students’ skillsets to identify vocal abilities, recognize emotions in music, sing a song with rhythm, and understand elements of music (Pitch, Duration, and Notes).
  • 4 years in public schools and over 20 years teaching privately

01.2017 - 01.2019
  • Took a well-deserved career break to complete bachelor's degree music
  • Apple, Frisco, TX / Oklahoma City, OK

01.2015 - 01.2017
  • Genius
  • Delivered excellent frontline customer support by developing and maintaining long-term relationships with clients
  • Leverage leadership skills to train and lead new employees while earning trust of customers and coworkers
  • Facilitated customers with
  • Windows operating system problems relating to Apple devices, including connection of IOS devices and troubleshooting iTunes and Windows driver issues
  • Diagnosed potential issues associated with product to determine repair or replacement
  • Managed and mentored technical experts and specialists in resolving technical customer service issues
  • Achieved individual and team productivity goals by providing efficacious solution to customers in a timely manner.

Education

Bachelor of Music - Vocal Music Performance And Theatre Arts

Cameron University
Lawton, OK
05.2019

Skills

  • Student Rapport-Building
  • Instructional Strategies
  • Positive Reinforcement Strategies
  • Differentiated Instruction
  • Voice Therapy
  • Music Lessons
  • Music Theory
  • Vocal Instruction
  • Innovative Teaching Methods
  • Software:
    Mac OS X IOS Apple Networking SharePoint Windows NT 35x Windows 3x Microsoft Office Suite
    VMS & Open VMS CC mail 2x Lotus Notes UNIX Reflections HTML SQL Server Crystal Reports
    Hardware: Alpha servers including PW500/433 AS255 AS200 DS10 DS15 VSAT and Direcway installation

Accomplishments

  • Family Room Specialist / At-Home Applecare Advisor at Apple, Frisco | Mortgage Loan Specialist III at Bank of America, Plano, TX | Contractor at American Heart Association | Support Services Floor Manager at Blockbuster,
  • McKinney, TX
  • Education
  • Bachelor of Music with Major in Vocal Performance and Minor in Theatre | Cameron University, Lawton, Ok
  • Technical Proficiencies
  • Eric Malloy
  • Trainer, Curriculum Development, Crea3ve eric@ericmalloy.com
  • (580) 641-1861 h5ps://www.linkedin.com/in/ericdmalloy
  • Lawton, OK 73505

Certification

Customer Service Employee Performance Evaluation Cross-functional Collaboration, Apple Certified Technician | Apple Small Device Certification | Apple Mac Certified Technician | Lominger Competency Development and Coaching Guide | SharePoint Page Administrator | CA Unicenter Service Desk Administration | CA Unicenter Service Desk Knowledge Tools Administration | Help Desk Institute Certification Training | Aspect E-Workforce Management | Principal Behaviors of Management

Timeline

Vocal/General Music Teacher/Drama Coach

Lawton Public Schools
08.2019 - Current

01.2017 - 01.2019

01.2015 - 01.2017

Bachelor of Music - Vocal Music Performance And Theatre Arts

Cameron University

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Eric Malloy