Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Eric Franklin Smith

Oakland,CA

Summary

Result -driven and detail-oriented Transportation Manager with over 10 years of experience in forecasting and directing in the transportation industry. Proven record of accomplishment of effectively improving overall efficiency while ensuring compliance with safety regulations. Skilled in conflict resolution and cross- functional collaboration.

Overview

17
17
years of professional experience

Work History

Hub Manager

United Parcel Service, UPS
Oakland
04.2018 - Current
  • Responsible for managing departmental financial performance, organizing and prioritizing workloads, and developing and maintaining standard operation procedures (SOPs).
  • Manages resources and people processes (e.g., Quality Performance Review [QPR], Career Development, Training, Staffing, to ensure the day to day administration of processes and formal procedures
  • Review daily workload and productivity reports to hold Supervisors accountable to achieve productivity goals
  • Conduct error root cause analyses to identify corrective action plans.
  • Ensured compliance with safety regulations and company policies.
  • Conduct frequent performance evaluations to facilitate open communication and encourage continuous performance improvement.
  • Direct experience in negotiating collective bargaining agreements, resolving labor disputes, and promoting positive employee relations.

Full Time Supervisor

United Parcel Service, UPS
Oakland, CA
02.2014 - 03.2018
  • Cross Trained for Outbound and Primary as a FT Supervisor.
  • Directed and supervised team of 18 employees in daily operations.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Consistently conducted frequent performance evaluations to facilitate open communication and encourage continuous performance improvement
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Review daily operational reports to manage service for LIBs, Missorts, and Damages, safety staffing, productivity, and financial performance.

Executive Chef/Owner

Taste of Paradise
Oakland
09.2007 - 11.2012
  • Coordinated and executed menu planning, recipe development and daily restaurant operations.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Observed food safety and sanitation protocols to reduce germ spread.

Education

Associate of Arts -

California Culinary Academy
06-2006

Skills

Direct ReportRoute Optimization, Distribution Centers, Cost Savings, Disciplinary Actions, Contract Negotiations, On-Time Deliveries, Safety Regulations, Hazmat, and Customer Relations, Recognize the importance of working through subordinates, ESTA Certified, Methods Certified in Primary, Outbound, and Small Sort

Accomplishments

  • Presidents Club Awarded 2019, 2023
  • UPS Ready Team

Timeline

Hub Manager

United Parcel Service, UPS
04.2018 - Current

Full Time Supervisor

United Parcel Service, UPS
02.2014 - 03.2018

Executive Chef/Owner

Taste of Paradise
09.2007 - 11.2012

Associate of Arts -

California Culinary Academy

Similar Profiles

CREATE PROFILE
Eric Franklin Smith