Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

ERIC G NICHOLS

Boca Raton,FL

Summary

Accomplished sales professional with a proven track record of driving revenue growth and leading remote teams. Seeking an opportunity to contribute to a successful organization and enhance their team with top talent and a strong work ethic.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Primary Account Manager

Enphase Energy
Fremont, CA
04.2020 - Current
  • Manage and nurture relationships with longtail installer accounts, ensuring high customer satisfaction and retention
  • Drive revenue growth through strategic account management and identifying growth opportunities
  • Serve as the primary point of contact for installers, providing tailored solutions and addressing concerns promptly
  • Build and maintain strong partnerships with key accounts to expand market presence
  • Collaborate with sales director, operations, and customer support teams to streamline processes and enhance customer experience
  • Previously supported homeowners on the East Coast by connecting them with certified installers, improving satisfaction and installation success rates
  • Ranked top advisor consistently since hire
  • Recently met $8m installer revenue obtained in Q3, 2024

Inside Sales Director / Project Manager

Solar Pros
Fremont, CA
01.2016 - 04.2020
  • Developed strategic partnerships to ensure seamless integration of sales and operations, managing the entire project lifecycle from contract assignment to interconnection in close collaboration with operations teams.
  • Created and implemented system automation to streamline the sales process, utilizing multiple platforms to provide simultaneous notifications via text, email, and calendar reminders, which enhanced lead generation and project completion efficiency.
  • Achieved a 50% increase in customer conversion rates through improved processes, fostering a positive consumer experience.
  • Designed training materials including email nurturing templates, walkthroughs, and scripts to boost close ratios and support the transition from initial consultations to post-sale activities in a start-up environment.
  • Collaborated with Inside/Outside Sales teams to set weekly targets, monitored calls, and provided coaching to enhance individual sales performance and achieve successful lead conversions.
  • Coordinated weekly training sessions with sales teams, management, solar designers, lead generators, website developers, and partner support to ensure alignment with company goals and workflow continuity.
  • Provided comprehensive phone and email support to maintain high levels of customer service satisfaction.
  • Completed leadership training certification and maintained a 50% close ratio in 2016 while supporting the hiring process during the company’s growth and expansion in Northern California.

Senior Consultant/Account Manager/Solar Designer

SunEdison / NRG / Pure Energies
Belmont, CA
12.2012 - 05.2016
  • Conducted online solar evaluations using Join.me and Zoom with high proficiency.
  • Consistently ranked as a top consultant with a proven record of success.
  • Sold a variety of company products and services through dedicated solar portals.
  • Designed home solar systems utilizing Aurora, CAD, SketchUp, and custom design tools.
  • Managed accounts effectively using multiple internal CRM systems.
  • Analyzed customers' electricity usage and ROI, providing comprehensive reviews.
  • Assisted customers with online credit applications and solar lease/purchase agreements to support informed decision-making.
  • Trained new hires on closing deals for PPA, loans, and purchase options.
  • Created closing materials to support the sales team in meeting company goals.
  • Noted as the first employee to help the company surpass 2 and 3 megawatts in production.

Consultant/Sales Lead/Customer Service

AT&T Mobility Retail Sales
San Bruno, CA
12.2008 - 01.2012
  • Promoted to Sales Lead to manage team in proper direction for utmost productivity
  • Top-ranked sales consultant with 3+-year history of sales success
  • Recognized for contributions to record-setting sales figures
  • Territory Startup/expansion of new consumer and business account development
  • Proven high performance to drive sales teams to achieve revenue growth
  • Offer in-depth understanding of the sales cycle process, remaining focused on customer satisfaction throughout all stages.

Brand Ambassador/Sales/Marketing Representative

Media Star Promotions
San Francisco, CA
08.2006 - 12.2008
  • Promoted as Brand Ambassador to represent corporation in the Bay Area region
  • Expanded consumer base in North Western territory by 40%
  • Event planning and development for new product recognition and launching
  • Executed entertainment campaigns in a successful effort to expand consumer base
  • Executed meetings with local businesses to drive sales within demographics
  • Established business meetings and contracts with venue owners and managers to maintain relations in a successful effort to expand the company's consumer base within our local and regional marketplace

Education

Bachelor of Arts - Broadcast/Marketing

San Francisco State University
San Francisco, CA
05.2010

Associate Degree - Business

Skyline College
San Bruno, CA
05.2004

Skills

  • Sales & Marketing: 10 years of experience in inside sales, B2B/B2C, and product sales
  • Customer Service: Excellent skills in customer support, satisfaction, and retention
  • Technical Proficiencies: MS Office (Word, Excel, PowerPoint), Adobe CC, Aurora, CAD, SketchUp, CRM (SalesForce, Zapier)
  • Languages: Bilingual
  • Additional Skills: Lead generation, negotiation, presentation, hiring, and training development

References

References available upon request.

Certification

  • Life Insurance Agent License
  • Enphase Manager Certfications

Timeline

Primary Account Manager

Enphase Energy
04.2020 - Current

Inside Sales Director / Project Manager

Solar Pros
01.2016 - 04.2020

Senior Consultant/Account Manager/Solar Designer

SunEdison / NRG / Pure Energies
12.2012 - 05.2016

Consultant/Sales Lead/Customer Service

AT&T Mobility Retail Sales
12.2008 - 01.2012

Brand Ambassador/Sales/Marketing Representative

Media Star Promotions
08.2006 - 12.2008

Bachelor of Arts - Broadcast/Marketing

San Francisco State University

Associate Degree - Business

Skyline College

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ERIC G NICHOLS